CPHQ試験無料問題集（577題）「NAHQ Certified Professional in Healthcare Quality Examination 認定」

出題：1

A Lean improvement team is examining potential improvements to room layout to reduce waste. Which of the following is the best tool to identify the baseline distance staff travel through the day to gather the materials they need to perform their job tasks?

A. spaghetti diagram

B. 5 whys

C. Pareto chart

D. time observation

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

The quality director would like to prepare the team for the upcoming accreditation survey. Which of the following would ensure continuous team survey readiness?

A. Just-in-time assessments

B. Annual mock survey

C. Gap analysis of any new standards

D. Routine internal evaluations

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：3

Which of the following tools would be used to outline factors leading to a problem or desired outcome?

A. fishbone diagram

B. scatter diagram

C. control chart

D. Pareto chart

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：4

A surgeon left a sponge in one patient, resulting in a multi-million dollar lawsuit. The organization immediately changed the operating room procedure so that after every surgery, patients receive an x-ray before leaving the operating room. Which of the following should the organization have done prior to changing the procedure?

A. Conduct a cost benefit analysis

B. Identify the root cause of the error

C. Enforce "time-outs"

D. Evaluate radiation exposure levels

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：5

A quality professional's key role in a performance improvement team is to serve as a:

A. Clinical champion

B. Group facilitator

C. Process owner

D. Decision maker

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

The design of a piece of equipment contributes to an error. Which of the following types of errors has occurred?

A. Active

B. Latent

C. Negligent

D. Organizational

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：7

The median is defined as the

A. difference between a data item and the mean of a data set.

B. arithmetic average of a data set.

C. number thatdivides an ordered data set into two equal parts.

D. most frequently occurring value in a data set.

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：8

At what step in the DMAIC process should a healthcare quality professional complete a gap analysis?

A. Control

B. Improve

C. Analyze

D. Define

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：9

A nurse inadvertently hung an IV medication on the wrong patient's IV pump, but discovered the error prior to initiating the infusion. Patient harm was averted, and the nurse disclosed the error to a healthcare quality professional. The quality professional should

A. recommend that the nurse undergo additional medication safety training.

B. perform no additional action since the error did not affect the patient, and the nurse disclosed the near- miss.

C. report the nurse to the manager for not performing safety checks prior to medication administration.

D. encourage the nurse to report the near-miss error through the adverse event reporting system.

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：10

Which of the following is the most effective method to identify adverse events that cause harm to patients?

A. employing tiiyu.fi tools

B. using patient satisfaction surveys

C. benchmarking

D. conducting a failure mode and effect analysis

正解：A 解答を投票する

出題：11

When working with a new qualityImprovement team, the quality professional should stress the importance of

A. getting the desired result on the first cycle of change.

B. involving the entire department on the first cycle of change.

C. making small changes in each cycle of change.

D. creating large goals to have a system-wide Impact.

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：12

A Rapid Process Improvement Team began a new process on January 7 to reduce targeted events per bed day outcome. The team asked the quality analyst to help determine whether the new process was successful and should be continued. Based on the control chart the quality analyst produced, which of the following is the best conclusion?

A. There was an increasing shift in the process, recommend discontinuing the process.

B. There was a spike in the process, recommend discontinuing the process.

C. There was a decreasing shift in the process, recommend continuing the process.

D. There was a decreasing trend in the process, recommend discontinuing the process.

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：13

There is an increasedincidence of type 2 diabetes among patients living near a healthcare organization as compared to the state. Considering social determinants of health, which of the following strategies can be used to address this problem?

A. Review evidence-based diabetes management protocols with primary care providers.

B. Set up a community-based education program about blood glucose monitoring.

C. Collaborate with local farmers' markets to make fresh produce more widely available.

D. Educate newly diagnosed patients on diabetes disease management.

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：14

Which of the following regulatory agencies oversee development of electronic clinical quality measures (eCQMs)?

A. Occupational Safety and Health Association (OSHA)

B. The Joint Commission (TJC)

C. Centers for Medicare and Medicaid Services (CMS)

D. DNV GLHealthcare

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：15

An effective method to increase an organization's board of directors engagement in patient safety is to

A. guide them through a recent failure mode and effects analysis (FMEA) that was conducted prior to the launch of a new technology.

B. foster teamwork and good communication at all levels of the organization and conduct training for both of these skill sets.

C. focus on improvement projects that are important to the medical staff in the organization.

D. structure the board agenda so that quality and safety are given the same amount of attention as financial issues.

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：16

The clinic has a goal to reduce the Healthcare Effectiveness Data and Information Set (HEDIS) measure of ' the percent of diabetic patients with a HgA1c greater than 9.0% for accreditation. Who should be Included on the quality Improvement team?

A. clinic manager, quality Improvement specialist, provider champion

B. clinic manager, provider champion. HEDIS chart abstractor

C. primary care provider, quality improvement specialist, coder

D. HEDIS chart abstractor, coder, primary care provider

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：17

An organization should establish a cross-functional quality improvement team when

A. Several areas across the organization have increasing staff turnover

B. Overtime hours in the emergency department have been increasing

C. A recent poll shows the staff favors a 4-day workweek

D. The laboratory is receiving inconsistent results from an analyzer

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：18

Which of the following stages may cause continuous quality improvement teams to dissolve prematurely?

A. Performing

B. Forming

C. Norming

D. Storming

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

CPHQ試験無料問題集「NAHQ Certified Professional in Healthcare Quality Examination 認定」