ARC-801試験無料問題集（114題）「Salesforce Design and Implement B2B Multi-Cloud Solutions 認定」

出題：1

The business model of Universal Containers (UC) puts a strong emphasis on indirect sales and service processes. UC's customers are primarily distributors, resellers, and service providers who either sell or service products independently,or collaborate with UC on joint opportunities and cases. In the past, collaboration was primarily driven through email but UC wants to bring both service and sales collaboration onto one consolidated platform.
Which solution should a Solution Architect recommend to create better collaboration and visibility for UC employees, resellers, and service partners?

A. Grant access to resellers and partners by providing Customer Community Plus licenses.

B. Grant access to resellers and partners byproviding Partner Community licenses.

C. Grant access to resellers and partners by providing Customer Community licenses.

D. Grant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

Northern Trail Outfitters (NTO) is currently using Salesforce CPQ and would like to implement B2B Commerce Classes. NTO uses a Partner Community to allow partners to build complex bundles to provide detailed quotes to clients. NTO also wants to ensure that it does not have to maintain two databases of products.
Which two considerations should a Solution Architect keep in mind about the CPQ B28 Commerce Connector when synchronizing Product and Price data?
Choose 2 answers

A. The connector lets you sync simple products with a flat price.

B. The connector is a two-way sync for product and pricing logic.

C. Discount schedules from CPQ will sync to discounts and promotions m B2B Commerce Classic

D. The connector does not support syncing complex CPQ bundles.

正解：A,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：3

Universal Containers (UC) delivers packaging solutions to its customers based on volume schedule, which is part of a contract that UC is closing. Customers place orders against these contracts, and the orders are maintained in an ERP system outside of Salesforce.
Employees of UCwant to track invoicing payment status on a monthly basis so that they can identify early when customer orders fall short of the contractual target.
Which two solution components should a Solution Architect recommend to meet this requirement?
Choose 2 answers

A. Invoicing payment status sync between Salesforce Billing and ERP

B. Orders and Order Products from Sales Cloud and a MuleSoft integration with the ERP

C. Product and Revenue Schedules from Sales Cloud

D. Opportunities and Opportunity Products from Sales Cloud

正解：A,B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：4

Universal Containers (UC) is concerned about potential data storage issues in Salesforce due to the Invoice, Order, and Inventory data that would be flowing infrom various on-premise legacy CRM and ERP applications. UC would like to view and occasionally report on this data on-demand for day-to-day operational processes and would prefer not to store the data in Salesforce due to data residency requirements.
Which recommendation should the Solution Architect make to meet this requirement?

A. Re-architect the implementation using Salesforce Connect and external objects.

B. Push the data into Salesforce and implement an archival strategy.

C. Write custom Apex code to retrieve the data in real time from external systems.

D. Use Salesforce Orchestrator with MuleSoft to retrieve the data when it is needed.

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：5

Universal Containers (UC) is about to complete an initial planning of a complex solution involving multiple customer personas. UC wants to ensure it has a comprehensive understanding of whatkinds of business outcomes the customers want to achieve before presenting them a solution.
Which method of discovery should a Solution Architect suggest to UC?

A. User Stories Creation with End Customers

B. Jobs To Be Done Framework

C. Third-party research from well-known organizations

D. Comprehensive Surveys to End Customers

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

During a B2B multi-cloud implementation, an executive sponsor from Universal Containers (UC) approaches the Solution Architect to discuss ongoing support and new functionality that will be rolled out tosupport UC. The current implementation supports Experience Cloud, Service Cloud, and Sales Cloud.
Which three recommendations should a Solution Architect make to ensure features are enabled without impacting user efficiency?
Choose 3 answers

A. Ensure development, training, and production environments are in place.

B. Communicate and train users on new features.

C. Give usersa way to raise support tickets for new features they do not understand.

D. Fully document all customizations added to the system.

E. Give users the ability to opt-out of any new feature they dislike.

正解：A,B,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：7

Universal Containers (UC) is about to implement Sales Cloud, Service Cloud, and Revenue Cloud within its newly created Salesforce environment. But before UC begins, the CIO would like to understand the options for creating and migrating changes within Salesforce. UC is about to use a sandbox for the initial build and will deploy customisation up to the production environment. UC has decided to build packages of metadata to silo the functionality between the three clouds it is implementing for.
What are two key considerations a Solution Architect should keep in mind when recommending packaging?
Choose 2answers

A. Clouds like Revenue Cloud have their own packages so it is easy to work with them because their automation is limited.

B. It is impossible to track source controlwith package development; either the org owns the source or a source control does, but never both.

C. Design the package as modular, loosely coupled units of metadata rather than large chunks of an org.

D. Only utilize one functional automation tool (Flow, Workflow Rules, Process Builder) per object.

正解：C,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：8

Universal Containers (UC) has its product and primary pricing in an ERP.For data consumption to other systems, the ERP is integrated to a separate third-party data warehouse. The cart-to-quote process is supported by Salesforce's multi-cloud solution spanning Sales Cloud, CPQ, and B2B Commerce.
The sales process is structuredso that the customers add products to the cart through the Storefront and request a quote from UC's sales representatives. The representatives can work on the quote in CPQ and push back the updated pricing to the Storefront. The overall pipeline is tied back to opportunities and opportunity products for forecasting.
Where does UC house the system of record for its sales process?

A. Third-party data warehouse

B. Salesforce B2B Commerce

C. Salesforce Sales Cloud

D. Salesforce CPQ

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：9

During a go-live planning session, the business sponsor expressed some concerns related to achieving high adoption of the solution.
Which two recommendations should a Solution Architect provide that can achieve higher adoption rates for a Salesforce multi-cloud implementation?
Choose 2 answers

A. Create recurring office hours for end usersto call in to speak directly with the Solution Architect.

B. Create a feedback loop to give end users the ability to share ideas on how to improve the solution and report bugs.

C. Suggest continuous training methods such as Trailhead, in-app guidance, or embedded videos so end users feel supported using the solution.

D. Suggest that the executive team tie performance metrics to Salesforce usage.

正解：B,C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：10

A corporate bank has decided to use a multi-cloud solution to reduce time to market, showcase a 360-degree view of the bank's business customers, and improve CSAT rating by increasing channels for customer service. The CIO has asked to run a discovery workshop with one goal: understanding existing technical dependencies within the organisation.
What should a Solution Architect recommend as the top priority to start this journey?

A. Plot the map of the current system landscape and identify key areas where the B2B multi-cloud solution will fit in.

B. Plot what the customer is thinking, doing, and feeling at the varying stages of their experience, and connect them to interactions with the bank.

C. Plot the map or the future system landscape by making assumptions about the changes needed to improve customer satisfaction.

D. Plot the process map using Universal Process Notation (UPN) through workshops involving a diverse set of stakeholders.

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

ARC-801試験無料問題集「Salesforce Design and Implement B2B Multi-Cloud Solutions 認定」