Field-Service-Lightning-Consultant試験無料問題集（303題）「Salesforce Certified Field Service Lightning Consultant 認定」

出題：1

which configuration can universal containers use to brand the field service lightning mobile app?

A. Company style sheets

B. Company colours

C. Company logo

D. Company address

正解：C 解答を投票する

出題：2

The CFO for Universal Containers wants Work Orders to remain open until the Customer Service Report is sent. Which two items should a Consultant implement to ensure Work Orders cannot be closed? Choose 2 answers.

A. Custom Validation Rule on Work Orders

B. Custom Approval Process on Work Orders

C. Custom Work Order Status with Category

D. Custom Work Order Escalation Rules

正解：A,C 解答を投票する

出題：3

universal container wants to make to easier for its managers to monitor prevention maintenance work order using dispatcher console Which two filtering options should manager use to find the appropriate work order?
Choose 2 answers

A. The dispatcher console appointment list and filter the list to show only desired service Appointment

B. The prevention maintenance Gantt and filter the list to show only desired work orders

C. The dispatcher console MAO and filter the list to show only desired service appointment

D. The dispatcher work order polygons and filters the list to show only desired service appointment

正解：A,C 解答を投票する

出題：4

Universal Containers wants to represent and track a Bill of Material (BoM). What should a Consultant recommend?

A. Use an ERP to manage the BoM.

B. Use Products and add to an Order.

C. Use a custom object to model the BoM.

D. Use Assets and define a hierarchy.

正解：A 解答を投票する

出題：5

A technician needs to get replacement part for damaged inventory on them for an upcoming job.
To which object should the technician add a product request record?

A. work types

B. service appointment

C. work order

D. service report

正解：C 解答を投票する

出題：6

Universal Containers is looking to implement Entitlement Management to meet the following requirements:
1) Any employee from the customer account is eligible for support.
2) Specific purchased products are eligible for support.
What Objects should be set up for Entitlement Management?

A. Accounts and Assets

B. Contacts and Service Contracts

C. Accounts and Service Contracts

D. Contracts and Assets

正解：C 解答を投票する

出題：7

universal containers wants to provide a view of emergency work that is only visible to dispatchers What should the consultant do to meet the requirement?

A. Custom lightning component

B. Custom list view

C. Custom gantt filter

D. Custom report in a private report folder

正解：C 解答を投票する

出題：8

Universal Containers wants to have more control over the geography in which their Technicians are performing work. What capability should a Consultant enable?

A. Territory Management

B. Geotracking

C. Location Management

D. Service Territories

正解：D 解答を投票する

出題：9

Often, Technicians earn certifications that must be renewed periodically to ensure their skills remain up-to-date. How can these certifications be manager on the Resource?

A. Add the Resource Skill as Time Phased.

B. Add the Resource Skill and remove from the Service Territory once expired.

C. Add the Resource Skill and track certification using reminder.

D. Add the Resource Skill and create Absence once expired.

正解：A 解答を投票する

出題：10

How should a Consultant configure Salesforce Field Service to ensure agents and dispatchers can quickly create Work Orders with the appropriate materials?

A. Create Work Types with Work Order Line Items.

B. Create Work Types and Locations.

C. Create Work Types with Products Required.

D. Create Work Types with Products Consumed.

正解：C 解答を投票する

出題：11

universal container UC services customers in multiple time zones. UC
Dispatcher need to see the dates and time in dispatcher console for the time zone where jobs are being performed How should the consultant configure this?

A. Set the dispatch console to display in territory time zone in the field service settings

B. Set the dispatch console to display in the user time zone in field service settings

C. Configure the dispatcher user time zone to the same as territories they manage

D. Create the formula to calculate the time zone offset from the user to territory time zone

正解：A 解答を投票する

出題：12

how should the consultant recommend visualizing the highest revenue generating service appointments on the Gantt?

A. Color code using Gantt palettes.

B. Use map report layers.

C. Create a Gantt action to highlight.

D. Add the relevant field to the field set.

正解：A 解答を投票する

出題：13

Northern Trail outfitters (NTO) want to track the report on individual tasks completed, including part consumed and pricing details, as part of the work order completion process. NTO want to schedule one or multiple tasks to the different technician as needed How should the consultant meet the requirements utilizing the standard field service lightning data model?

A. Create work order line item, each with its own child service appointment

B. Create a multiple service appointment, each with its own child task records

C. Create a multiple service appointment each with its own child work order line item

D. Create a custom object records, each with its own child service appointment

正解：A 解答を投票する

出題：14

Universal Containers occasionally needs to use two technicians to complete a job, however the technicians can be onsite at different How should a consultant implement this process?

A. Create one service appointments and schedule two resources

B. Create two service appointments and set the early start to the start time of the first service appointments

C. Create one service appointments and add two required resources

D. Create two service appointments and assign two different resources

正解：D 解答を投票する

出題：15

Universal Containers requires trained inspectors to make three site visits per year to inspect containers at customer sites. These visits must be created 14 days before the next suggested inspection date.
What are two ways a Consultant can configure Maintenance Plans to meet the requirement?
Choose 2 answers

A. Auto-generate Work Orders with a 14 day Generation Horizon.

B. Associate a Work Type called Site Visit to a Maintenance Plan.

C. Associate a Required Skill called Site Visit to a Maintenance Plan.

D. Auto-generate Work Orders with a 14 day Generation Timeframe.

正解：A,B 解答を投票する

Field-Service-Lightning-Consultant試験無料問題集「Salesforce Certified Field Service Lightning Consultant 認定」