A. Aggregating catalog from various suppliers into consumable Offers that users can order
B. Breaking down and routing requests, and keeping Subscription information up do date
C. Orchestrating the delivery of various requests amongst (one or more) fulfillment engines in order to deliver the IT service
D. Presenting service offers to consumers and facilitating consumption and payment
A. End-to-End Overview and Value Stream Documentation
B. Computation-Independent Architecture and Platform-Independent Architecture
C. End-to-End Overview and Solution Architecture
D. Conceptual Service Design and Logical Service Design
A. Diagnostics & Remediation
B. Problem
C. Event
D. Service Level
A. Conceptual Service, Service Release, Service Release Blueprint, Service Catalog Entry, Actual Service
B. IT Value Chain, Strategy to Portfolio, Requirement to Deploy, Detect to Correct, Request to Fulfil
C. Governance Risk & Compliance, Sourcing & Vendor, Intelligence & Reporting, Finance & Assets, Resource & Project
D. Value Stream, Functional Component, Service Backbone Data Object, Lifecycle Data Object, Relationships.
