A. Lead times are reduced.
B. Demand variability is reduced.
C. Service levels are increased.
D. Risk pooling is facilitated.
A. Elimination of formal contracts
B. Standardization of communications
C. Automation of supplier sales activities
D. Reduction in customer and supplier inventories
A. supplier certification.
B. supplier performance evaluation.
C. supplier relationship management.
D. a supplier-input-process-output-customer diagram.
A. Generating customer leads
B. Measuring customer preferences
C. Generating graphic sales models
D. Identifying customer margins
A. Implementing an independent system to capture customer data
B. focusing product design on manufacturing strengths
C. initiating a social media presence.
D. Allowing customers to use their preferred channels to interact will the company.
A. operational performance.
B. landed cost.
C. quality metrics.
D. financial viability.
A. Increase safety stock levels
B. Establish an online auction site
C. Purchase always from the lowest bidder
D. Purchase future options
A. Outbound transportation cost is reduced.
B. Inventory obsolescence is reduced.
C. Order-fill rates are reduced.
D. Inventory velocity is reduced.
A. Ease of control and count accuracy
B. Reduced material handling costs
C. Maintain a cleaner shop floor
D. Reduced need for bar codes and radio frequency identification technology
A. inventory levels and decision-making costs.
B. customer service and inventory costs.
C. supply and dependent demand.
D. transportation and warehousing costs.
A. a focus on relationships having high profitability and low potential for growth.
B. a thorough understanding of individual customers' requirements.
C. making similar commitments to customers in order to maintain lasting relationships.
D. a commitment to focus on short-term business relationships.
A. Recovery
B. Prevention
C. Diversification
D. Mitigation
A. Design for service
B. A disassembly bill of material (BOM)
C. Reverse network design
D. Warranty return rate analysis
A. process, and environmental.
B. value, and environmental.
C. quality, and process.
D. value, and sustainability.
A. Letter of credit (L/C)
B. Freight invoice
C. Bill of lading (B/L)
D. Shipment manifest
A. Kaizen
B. Five whys
C. Poka-yoke
D. Five Ss
A. the local currency is pegged to the target market.
B. the local currency is strong.
C. the local currency is stable.
D. the local currency is weak.
A. freight forwarder.
B. overseas carrier.
C. shipping association.
D. consolidator.
A. Service level desired and local presence
B. Transportation costs and material handling costs
C. Material and handling costs and proximity to customers
D. Cost of the overall system and service level desired