CMQ-OE試験無料問題集（617題）「ASQ Certified Manager of Quality/Organizational Excellence 認定」

出題：1

Which of the following approaches should a manager take to solve interdepartmental problems?

A. Require all managers to attend training on collaboration and conflict management

B. Form cross-functional learns to address issues that affect multiple departments

C. Implement a companywide policy requiring cross-functional collaboration on all teams

D. Institute mandatory training on cross-functional teams for all employee-.

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

What type of analysis is used to compare the current skill levels of a target group to the desired skill levels?

A. Cost-benefit analysis

B. SWOT analysis

C. Trade-off analysis

D. Needs analysis

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：3

When the human resources (HR) department provides training throughout the organization. which of the following would be considered an internal customer?

A. The managers who require training for their personal

B. The managers and supervisors who conduct the training sessions

C. The personnel who enter training records into the training database

D. The suppliers who attend training on the company's new planning system

正解：C 解答を投票する

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出題：4

Which of the following approaches should be used to ensure that a training program will help solve a particular problem?

A. Standardize the training materials

B. Avoid lectures as a teaching method

C. Use certified trainers

D. Conduct a needs analysis

正解：D 解答を投票する

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出題：5

In order for metrics to be useful in measuring quality projects and initiatives, the metrics must be

A. derived from a large population

B. able to qualify all aspects of a process

C. used to establish acceptability limits for a product

D. presented in a way that allows actions to be taken

正解：D 解答を投票する

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出題：6

What is the best method for monitoring the effectiveness of a quality policy?

A. Conducting regular audits to verify compliance with the policy

B. Updating the policy annually regardless of performance outcomes

C. Tracking the number of customer complaints and returns

D. Reviewing performance metrics tied to strategic quality objectives

正解：D 解答を投票する

出題：7

In order to promote effective quality improvements throughout an organization. management should do which of the following?

A. Begin each management status meeting with a financial review of quality

B. Given employees opportunities to make decisions and solve problems

C. Publish a quality newsletter, and distribute posters and signs

D. Maintain an open-door management style

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：8

What is the primary benefit of a team developing a vision statement for a new project?

A. It fosters consensus on shared goals and objectives.

B. It provides a mechanism for evaluating team performance.

C. It ensures all team members are aware of their individual responsibilities.

D. It outlines resource allocation.

正解：A 解答を投票する

出題：9

Which of the following evaluation methods is most useful in determining the success of a training program?

A. Performance measures

B. Impromptu observations

C. End-of-course tests

D. Critiques and course evaluations

正解：A 解答を投票する

出題：10

The degree to which evidence supports an inference is the definition of

A. correlation

B. reliability

C. validity

D. regression

正解：C 解答を投票する

出題：11

The most appropriate way to add: a cross-functional team member's lack of perf is by

A. providing feedback to the team member

B. removing the member from the team

C. discussing the issue openly at the next team meeting

D. discussing the issue with the team member ' s supervisor

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：12

If an employee compensation plan is linked to pre-established company, team, and functional area goals, the plan is described as

A. value-bused

B. performance-based

C. objective-based

D. task-based

正解：B 解答を投票する

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出題：13

Once the quality plan is developed, who 1s responsible for achieving corporate quality goals?

A. Department managers

B. The quality department

C. he quality council

D. All employees

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：14

A company ' s training needs analysis shows that the only people in the organization who have been (rained in quality function deployment (QFD) are the quality stall members. The quality manager should do which of the following to address this problem?

A. Ask the training manager to set up multiple QFD courses for open enrollment

B. Schedule mandatory QFD training for everyone in the company

C. Hire an outside consultant to introduce QFD at a companywide meeting

D. Schedule introductory QFD training for the next senior management meeting

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：15

Which of the following is the best way for a company to d how it authorizes projects?

A. Employee evaluation form

B. Organizational chart

C. Project team meeting minutes

D. Company policies

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

CMQ-OE試験無料問題集「ASQ Certified Manager of Quality/Organizational Excellence 認定」