3302試験無料問題集（70題）「Avaya Contact Center Control Manager Implementation and Maintenance 認定」

出題：1

The Avaya Contact Center Control Manager (ACCCM) Web UI is responsible for the ACCCM Admin Web interface. There are multiple functional buttons and action bars available on each tab. The exhibit depicts the Users tab. What is the section outlined in red in the illustration?

A. Organization Chart action bar

B. User/agent action bar

C. Quick Search

D. Main details area

正解：B 解答を投票する

出題：2

The customer has installed Avaya Contact Center Control Manager (ACCOM) and will be using ACCCM to manage their Avaya IQ servers. The customer requires that a separate user be used for the integration with IQ. Which current account must the new account have the equivalent permissions as?

A. sroot

B. craft

C. admin

D. avaya

正解：D 解答を投票する

出題：3

You have just been asked to install Microsoft Internet Information Server (IIS) for an Avaya Contact Center Control Manager (ACCCM) installation. Which Microsoft Manager allows you to install this on a 2008 R2 server?

A. Administrative Tools

B. Control Panel

C. Server Manager

D. ComputerManager

正解：C 解答を投票する

出題：4

The customer has requested that you integrate Avaya Contact Center Control Manager (ACCCM) with Avaya Quality Monitoring (QM). You believe that you have completed all steps of the Integration but the Integration is not working. Which statement describes the cause of this problem?

A. The Switch Number was not configured with the SYS_DEVICE_PKvalue obtained from the QM database.

B. The Database Port is setto 1433.

C. The Web Service URL was not configured correctly.

D. The login ID for the Web Service was not configured correctly.

正解：A 解答を投票する

出題：5

A customer has deployed Avaya Contact Center Control Manager (ACCCM) with Visual Phone capabilities. The administrator is trying to access the Visual Phone application to manage user's extension. However when the administrator launches the edit extension page, the View Visual Phone button does not appear. Which statement describes how to resolve the customer's problem?

A. The View Visual Phone buttonis located in the Visual Phonetab of the ACCCM administrator window.

B. The administrator must first find the user in the Userstab to access the Visual Phone button.

C. Theadministrator musthaveVisual Phone permissions in ACCCMto see the View Visual Phonebutton.

D. The administrator must have access to the Standalone Application for the Visual PhoneinACCCMto see the View Visual Phone button.

正解：C 解答を投票する

出題：6

A company has Avaya Contact Center Control Manager (ACCCM) with a Communication Manager (CM) solution. The administrator for the company has been tasked to create 10 new employee Agent Login IDs effective on Monday. A job has been scheduled through the ACCCM Schedule Server on Friday to be completed Sunday night. However, Monday morning it is discovered that although the Agent Login IDs are in the ACCCM database, they do not appear in CM. What may have caused the problem?

A. The administratordid not assign a schedule to the job.

B. The administrator did not checkthe'Save CM box'in the action list for the action.

C. The administrator did not check 'enabled' for the scheduledjob.

D. The administrator did notcreate a task for the job.

正解：B 解答を投票する

出題：7

A customer plans to install Avaya Contact Center Control Manager (ACCCM) with integration to Record, one-X, Voice Portal and Workforce Optimization (WFO).
Which connector affects the size and number of servers required?

A. Voice Portal

B. Workforce Optimization (WFO)

C. Recorder

D. One-X

正解：A 解答を投票する

3302試験無料問題集「Avaya Contact Center Control Manager Implementation and Maintenance 認定」