3302試験無料問題集（70題）「Avaya Contact Center Control Manager Implementation and Maintenance 認定」

出題：1

You have configured Avaya Contact Center Control Manager (ACCCM) to use Active Directory with Single Sign On integration. A user complains that they are not able to add an extension. What should you check lo resolve the problem?

A. Verify that the user has permission to accessACCCM.

B. Verify that a role under ACCCM permissions was created with the necessary permissions, and that user belongs to the group assigned under the LDAP tab to the role.

C. Verify that the ACCCM applicationis set to use Windows authentication in IIS.

D. Verify that a role under ACCCM permissions was treated with the necessary permissions to add a new extension, andthat belongsto the group assigned under the LDAP tab to the role.

正解：D 解答を投票する

出題：2

A customer plans to deploy an Avaya Contact Center Control Manager (ACCCM) solution.
They would like to install a single ACCCM server that also runs the database.
Which installation component is required to meet the customer's needs?

A. Microsoft Silverlight3.0

B. .NETFramework4.0

C. Microsoft MVC

D. SQLServer2008 R2Express

正解：D 解答を投票する

出題：3

The customer has Installed Avaya Contact Center Control Manager (ACCCM) and will be using ACCCM to manage their Avaya Quality Monitoring (QM) server.
Which database does the ACCCM connector log into on the QM server?

A. witness

B. ws_portal

C. CRN_CS

D. ws_er

正解：A 解答を投票する

出題：4

What must be configured in Avaya Contact Center Control Manager (ACCCM) before you can synchronize the ACCCM with the Communication Manager (CM)?

A. ACCCM Supervisor, Administrator and users

B. ACCCM Location(s), CM and the Organization Chart

C. Dial Plan Range

D. Active Directory Logins

正解：B 解答を投票する

出題：5

A corporation wants to improve customer satisfaction. A key concern is to provide the ability to upload/add/delete and change announcements and music on hold while their customers are waiting. Which Avaya Contact Center Control Manager (ACCCM) feature matches the key capabilities that the customer requires?

A. Call Flow Management

B. IVK Sell Service

C. Multi tenancy Management

D. Communication Manager Extensions Management

正解：A 解答を投票する

出題：6

A customer has deployed Avaya Contact Center Control Manager (ACCCM) with Visual Phone capabilities. The administrator is trying to access the Visual Phone application to manage user's extension. However when the administrator launches the edit extension page, the View Visual Phone button does not appear. Which statement describes how to resolve the customer's problem?

A. The View Visual Phone buttonis located in the Visual Phonetab of the ACCCM administrator window.

B. The administrator must first find the user in the Userstab to access the Visual Phone button.

C. Theadministrator musthaveVisual Phone permissions in ACCCMto see the View Visual Phonebutton.

D. The administrator must have access to the Standalone Application for the Visual PhoneinACCCMto see the View Visual Phone button.

正解：C 解答を投票する

出題：7

When integrating Avaya Contact Center Control Manager (ACCCM) with Avaya Quality Monitoring, it is necessary to create a login ID for the Quality Monitoring Database.
Which database role membership must be selected when creating the user?

A. db_securityadmin

B. witness_user_role

C. db_owner

D. db_datawriter

正解：C 解答を投票する

3302試験無料問題集「Avaya Contact Center Control Manager Implementation and Maintenance 認定」