3303試験無料問題集（82題）「Avaya Proactive Contact Implementation and Maintenance 認定」

出題：1

The implementation engineer has completed the pre-installation processes and has established the necessary connections for an Avaya Proactive Contact (APC. system. She is now ready to install the Proactive Contact software.
After installing the operating system, what is the next step required for the APC software installation?

A. Add ports to resource groups.

B. Install the Dialer software.

C. Plan system capacity.

D. Install WebLM.

正解：B 解答を投票する

出題：2

Which report in Avaya Proactive Contact Analyst shows the configured Agent hierarchies?

A. Agent Report

B. Job Report

C. Agent Monthly Report

D. Administrative Report

正解：D 解答を投票する

出題：3

A system operator informs you that a Job they ran did not call as many records as were selected. Which three reasons could be the cause? (Choose three.)

A. The call selection index contained records which did not match the selection criteria, thus the job canceled the rail.

B. Another job has called the records between the time the record selection was run and when thisparticular job attempted the call.

C. The Phone Strategy used for the record selection has Initial Phones set to PHONE1 :* only, andthus can select records which do not have a valid PHONE1 but have a valid PHONE2.

D. The calling list being used was downloaded and overwritten during calling.

E. The quota settings were not active for the job.

正解：A,B,D 解答を投票する

出題：4

Which three tasks must be completed for the installation of the server operating system software? (Choose three.)

A. Configure the network information.

B. Set the hardware type.

C. Install Avaya Proactive Contact software

D. Verify the server specifications and software media.

E. Set the date and time.

正解：B,D,E 解答を投票する

出題：5

Which backup would contain a complete image of the system on Proactive Contact?

A. Complete System

B. System Configuration Files

C. Create Bootable Backup

D. System and Calling Lists

正解：C 解答を投票する

出題：6

A business is using inbound on an Avaya Proactive Contact (APC. system and wants to collect inbound Automatic Number Identification/Dialed Number Identification Service (ANI/DNIS). They have standard T1s/E1s/J1s.Which card must be installed and configured on one processor of a Digital Signal Processor - 2 (DSP2) to collect these digits?

A. Enhanced DTMF Receiver Card (EDRC.

B. Digital Dialer Card (DDC.

C. Enhanced Call Progress Analyzer (ECPA)

D. Enhanced Digital Tone Generator (EDTG)

正解：A 解答を投票する

出題：7

A Job is running on Avaya Proactive Contact 5.0 and the system operator notices that not enough records are selected. The operator wants to change selection criteria to select more records and re-run the call selection without stopping the job.
How can this be achieved?

A. Change the parameters and re-run the selection from Editor.

B. Change the parameters and re-run the selection from Monitor.

C. Change the parameters and re-run the selection from Command User Interface (CUI).

D. Change the parameters and re-run the selection from Analyst.

正解：B 解答を投票する

出題：8

A system operator complains that Analyst reports are running very slowly. You check disk usage on the dialer and find that the /opt/dbase directory is 80% full.
What are two possible causes of the high disk usage? (Choose two.)

A. The dialer's disk capacity was not sized properly when the dialer was installed.

B. The db_maintenance script is not scheduled in cron.

C. Another customer service engineer had to run stop_mts_services and start_mts_services earlier inthe day because of an error with data pump.

D. All data is being stored on the primary dialer rather that distributed across the dialers in a pod.

E. A database backup has not been run recently.

正解：B,D 解答を投票する

3303試験無料問題集「Avaya Proactive Contact Implementation and Maintenance 認定」