3312試験無料問題集「Avaya Aura® Contact Center Administration 認定」

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A customer with an Avaya Aura Contact Center (AACC) in a SIP environment would like to create a script where the customer is prompted to enter their account number through the dial pad. The script would then play the account number back to the caller for confirmation.
Which block will be required?

A customer with Avaya Aura Contact Center (AACC) has written a script application.
The Problem View is showing a syntax error with the following area of script:
IF DAY OF WEEK EQUALS MONDAY..FR1DAY THEN
What is the correct syntax required for this application?

A supervisor with Administrator user privileges wants to be able to manage voice prompts and music on the Avaya Aura Media Server (AAMS).
Through which Launchpad item can this be accomplished?

A customer with Avaya Aura Contact Center has five calls waiting in queue for the Customer Service Skillset.
An agent becomes available who can answer the calls.
Which call will be presented to the agent?

A customer with Avaya Aura Contact Center (AACC) will use the Contact Router for all calls entering the system.
What is one function of the Contact Router?

A customer with Avaya Aura Contact Center (AACC) needs to create a new Supervisor who will also be a Contact Center Manager Administration (CCMA) user.
Which field on the supervisor definition page must be completed to simultaneously create a supervisor and a CCMA user?

A supervisor in an Avaya Aura Contact Center (AACC) SIP environment would like to play an announcement and collect digits from a caller using the following TFE command:
GIVE IVR WITH VXML TREATMENT voicexml
PARAMETERS
What is a valid input after the parameters command?

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トータル 70 問