3313試験無料問題集（70題）「Avaya Aura® Contact Center Maintenance and Troubleshooting 認定」

出題：1

You need to enable additional debugging information for the contact center Multimedia (CCMM) Email manager to resolve an issue.
Which step will you take to enable additional debugging information?

A. Access the application Event Log properties on the CCMM server and select the checkboxes for verbose, information,warning, Error, and Critical under event Level.

B. Run the Tracecontrol utility on the CCMM server and select the Event Level checkboxes for verbose, information,warning, Error, and critical.

C. Run the Tracecontrol utility for the, application, select Email and set Level to Debug and change the file size Limit and Max.Files.

D. Run the TraceControl utility for the CCMM application, select Email and set the Event Level to Debug and change the file Size Limit and max.Files.

正解：D 解答を投票する

出題：2

When viewing the Multimedia Dashboard, the CCMM Contacts by type section displays status counts for which multimedia contact States? (Choose three.)

正解：A,D,E 解答を投票する

出題：3

At an elevated level, engineers have designed the architecture of SIP around four (4) varieties of components.
Which SIP entity is comprised of two sub-components, where one component initiates SIP requests and the other component responds to requests?

A. SIP Gateway Manager

B. SIP Gateway

C. User Agent

D. Back-to-Back User Agent

正解：C 解答を投票する

出題：4

The phantom Scan Utility (Pscan) is an AACC utility used to scan and perform which three tasks? (Choose three.)

A. Disconnect the call if one is present in the system.

B. Clear call from the utility and from Real-TIME Display Report.

C. View all calls

D. View only those calls that are waiting in queue.

正解：A,B,D 解答を投票する

出題：5

The Avaya Aura Contact Center installer initiates a series of individual application installations, with each one creating its own log file.
If an application installation fails, which directory provides detailed logs on the installation failure?

A. C: Avaya\Logs\Sysops\UniversalInstall

B. C:Avaya\Logs\Sysops\MSiLogs

C. C:Avaya\Logs\Sysops\MSiLogs\ContactCenterManagerAdministration

D. C:Avaya\Logs\Sysops\MSiLogs\InstallLogs

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

A Contact Center administrator requires information on Contact Center components such as skillset properties, application properties, agent properties, and CDN properties.
Which Historical Report folder (category) should be examined?

A. Call-by-Call

B. Contact Summary

C. Configuration

D. Agent Performance

正解：B 解答を投票する

出題：7

Refer to the Exhibit.

Which communication protocol is used between the Avaya Aura Session Manager (ASM) and the Avaya Aura Contact Center (AACC)?

A. H.323

B. TLS

C. SIP

D. AML

正解：B 解答を投票する

3313試験無料問題集「Avaya Aura® Contact Center Maintenance and Troubleshooting 認定」