33810X試験無料問題集（50題）「Avaya Aura® Contact Center Solution Design 認定」

出題：1

The Avaya Software Investment Protection Policy (ASIPP) Offer has six codes for three packages with AACC Release 7. ASIPP codes are used to migrate the base system and voice agents from the current system to AACC R7 on Avaya Aura®.
The Agent for Preview and Progressive Outbound Is bundled with which package?

A. AACC Multimedia ASIPP package

B. AACC 7 Outbound ASIPP package

C. AACC 7 Resilience (High Availability) ASIPP package

D. AACC 7 Base System and Voice ASIPP package

正解：C 解答を投票する

出題：2

Which group offers the AACC Callback Request solution that leverages AACC scripting and web services, as well'as the outbound capability of AACC?

A. Avaya technical staff

B. Avaya Professional Services

C. Avaya Support

D. Avaya Development team

正解：D 解答を投票する

出題：3

When using a browser to administer the Avaya Aura® Contact Center, which browser is supported with CCMA?

A. Microsoft Edge 64 bit

B. Microsoft Internet Explorer 11.0 32 bit

C. Google Chrome 74.0 64 bit

D. Firefox 66.0 32 bit

正解：B 解答を投票する

出題：4

A design specialist prepares for a customer meeting, and knows that data on the customer, their Industry, and the possible competition, will need to be collected.
Which additional information is also needed?

A. The Avaya solutions and services Avaya could offer

B. The salaries of the executives In the meeting

C. The model numbers of the existing contact center equipment

D. The design diagram for discussion with customer

正解：C 解答を投票する

出題：5

Refer to the exhibit.

AACC allows the use of campaigns for Sales or Marketing purposes.
Which statement about Outbound campaigns is true?

A. Agent Scripts are loaded Into Agent Desktop from the CCT Database. 1-C

B. Agent Scripts are loaded Into Agent Desktop from the CCMM Database. 4-C

C. Agent Scripts are loaded Into Agent Desktop from the CCMA Database. 3-C

D. Agent Scripts are loaded Into Agent Desktop from the CCMS Database. 2-C

正解：A 解答を投票する

33810X試験無料問題集「Avaya Aura® Contact Center Solution Design 認定」