7492X試験無料問題集（84題）「Avaya Aura® Call Center Elite Support 認定」

出題：1

Which two components installed on the same PC does the TTrace tool require? (Choose two.)

A. TTrace Config

B. TTrace Console

C. TTrace Server

D. TTrace Log2Zip

正解：A,C 解答を投票する

出題：2

Which three server applications can be duplicated to provide a level of redundancy? (Choose three.)

A. Media Director

B. XML Server

C. License Director Server

D. Integrated Data Server

E. Application Management Server

正解：B,C,E 解答を投票する

出題：3

What mustbe administered In the route pattern for a multi-site Best Service(Services Routing (HSR) application?

A. The trunk group must be H.323.

B. Set TSC to y and set CA-TSC to "as needed".

C. The FRL settings do not apply to HSR.

D. The ISDN parameters "QSIG/ETSI TSC Extension" can be left blank.

正解：D 解答を投票する

出題：4

How can an installer identify if a customer has the Call Center Elite package?

A. Check the System-Parameters Customer-Options Form and look for the "Vectoring (3-0 Enhanced) field.

B. Check the Feature-Related System Parameters and look for the "Call Center Elite" field.

C. Check the System-Parameters Customer-Options Form and look for the "EAS" field.

D. Check the System-Parameters Customer-Options Form and look for the "Call Center Elite" field.

正解：C 解答を投票する

出題：5

When viewing TTrace Process Output, which two statements are true about the output windows? (Choose two.)

A. the title bar of the output window shows the date and time

B. the system displays outputs with the newest at the bottom of the display

C. the window shows the last 1000 lines of the log file

D. the title bar of the output window shows the process name, the host name, and the process ID

E. the system displays outputs at the top of the display

正解：B,D 解答を投票する

出題：6

A customer wants to configure their call center for emergencies.
What action would you advise the call center supervisor to use to configure an alternate call path in case of a disaster?

A. Set a vector directory number with a collect-type variable

B. Set a value variable and change the value assigned using a feature access code

C. Set a trunk group and change the trunk number using a variable

D. Set a feature access code that detects a power outage and reroutes calls automatically

正解：D 解答を投票する

出題：7

The call center has recently converted from 4 to 5 digit extensions. Since the conversion, callers to the Spanish Customer Service skill report that they can no longer reach a specific agent in the call center, even If they know the extension number.
Which two commands would provide information to isolate the problem? (Choose two.)

A. List trace extension

B. Display events extension

C. List trace vector

D. Display events vector

正解：C 解答を投票する

出題：8

There are four main components of the Call Center Elite Multichannel configuration.
Which list contains all of the main components?

A. Avaya Aura Session Manager, Multichannel XML Server, Multichannel Desktop Client, Core Server

B. Avaya Aura Communication Manager, Multimedia Database, Multichannel XML Server, Multichannel Desktop Client

C. Avaya Aura System Manager, Multichannel XML Server, Multichannel Desktop Client, Core Server

D. Avaya Aura Communication Manager, Avaya Aura Session Manager, Multichannel XML Server, Multichannel Desktop Client

正解：B 解答を投票する

出題：9

What are the three considerationrequirements for the deployment of Network Call Deflection? (Choose

A. A route-to number r 13035485103 must be used in vector stepprocessingand Net Redir=yin theBSR Application plan.

B. Announcement, collect digits, converse-on, wait for hearing music, wait for the hearingannouncement, ringback, or silencecannot be used for NCD.

C. Network Call Deflectionisonly available In Europeand must be compliant with ETSI Supplementary Service Network Call Deflection.

D. The second leg of the call is set up by the redirecting Communication Manager.

E. NCD by the PSTN can occur only if the incoming call to the Avaya AuraCommunication Manager is not answered.

正解：A,D,E 解答を投票する

7492X試験無料問題集「Avaya Aura® Call Center Elite Support 認定」