A. Unified Collaboration Administration (UCA)
B. Unified Agent Controller (UAC)
C. Unified Collaboration Model (UCM)
D. Call Server Connector (CSC)
B. Unified Collaboration Model (UCM)
C. Context Store (CS)
A. Customers have the optionto leave a voice message when aRequiredResourcedoes not answer.
B. It Is a mailbox that can be associated with the agent, the skill or any other suitable grouping.
C. It Is a workflow option to route to the agent's voice mailbox to leave a voice message.
D. It Is a shared mailbox that can be associatedwith a set of agents; I.e., an agent group
A. Keyword Groups
B. RSS Feeds
C. URL Filtering
D. Out Of Hours
E. Recipient Address.
A. Avaya Aura Communication Manager (CM)
B. Avaya Aura System Manager (SMGR)
C. Avaya Aura Session Manager (SM)
D. Avaya Control Manager (ACM)
E. Avaya Aura Application Enablement Services (AES)
A. Avaya Oceana worksfor a 30-days grace period without a Base License.
B. One Avaya Oceana Base License Is required per system.
C. Every Breeze Cluster requires One Avaya Oceana Base License.
D. Email and webchat channels do not require Avaya Oceana Base License.
A. DevConnect AP
B. Digital Ocean
C. Google Cloud
D. Microsoft Azure
E. AVA
