7750X試験無料問題集（70題）「Avaya IP Office™ Contact Center Implementation and Expanded Configuration 認定」

出題：1

View the Exhibit.

Refer to the exhibit. In the exhibit there are task tags starting with the letters UM.
With which type of media is UM used?

A. Voicemail

B. Email

C. Telephone

D. Chat

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

The basic default task flow is created when you import the data import sheet successfully, but which Topics will it create the default task flow for?

A. Only the first 3 Topics

B. Only Topics select as Telephony

C. All Topics which are available in the range entered

D. Only Topics you have identified and assigned agent groups to

正解：B 解答を投票する

出題：3

Which process is responsible for the TAPI connection between IP Office and IP Office
Contact Center?

A. CHAPSync

B. Monitor_srv

C. IPO Taskserver

D. IPO SyncService

正解：D 解答を投票する

出題：4

To help with the designing of complex IVR scripts, Avaya have created some IVR scripts for you to use, and placed them on the installation DVD.
How can you access them in your IVR Editor?

A. Import them to the IVR Editor.

B. Obtain the license to use them.

C. Restorethem to the IVR Editor.

D. Copy them to the IVR Editor.

正解：A 解答を投票する

出題：5

The call center supervisor wants to run a Historical and Realtime Report on a selection of agents from different agent groups.
How can this be achieved?

A. Create a separated report for each agent required.

B. Create a profile with the selected agents as members.

C. Create an agent group with the selected agent as members.

D. Create a team with the selected agents as members.

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

You need to make a change to the task flow, and when you select the active task flow set, you are not asked to make a copy.
Why is this happening?

A. The active task flow set has not been set as the default task flow set.

B. The password is only required when you first create the task flow set.

C. You do not need a password because you are the administrator.

D. You forgot to create a password for the task flow set.

正解：A 解答を投票する

出題：7

Your data import has returned the message that the import has failed.
Before trying to import again, which three steps are necessary? (Choose three.)

A. Fix the problem identified in the import log file.

B. Reinstall the postgres database.

C. Check the import log fileto identify the problem.

D. Reinstall the IPOCC Server.

E. Restore the empty cc and c3k databases.

正解：B,C,E 解答を投票する

7750X試験無料問題集「Avaya IP Office™ Contact Center Implementation and Expanded Configuration 認定」