7750X試験無料問題集（70題）「Avaya IP Office™ Contact Center Implementation and Expanded Configuration 認定」

出題：1

The call center supervisor wants to run a Historical and Realtime Report on a selection of agents from different agent groups.
How can this be achieved?

A. Create a separated report for each agent required.

B. Create a profile with the selected agents as members.

C. Create an agent group with the selected agent as members.

D. Create a team with the selected agents as members.

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

You have completed the Avaya_IP_Office_Contact_Center_Configuration.xlsm workbook and are ready to launch the DataImport.exe file.
Which two passwords are required to execute the DataImport.exe successfully? (Choose two.)

A. IP Office Security User password

B. IPOCC Administrator password

C. WebLM administrator password

D. IP Office Service User password

E. IP Office System password

正解：B,E 解答を投票する

出題：3

Which process is responsible for the TAPI connection between IP Office and IP Office
Contact Center?

A. CHAPSync

B. Monitor_srv

C. IPO Taskserver

D. IPO SyncService

正解：D 解答を投票する

出題：4

Which tool do you use to troubleshoot an IVR script?

A. Trace Console

B. IVR editor

C. Error script

D. System Status

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：5

Which two connections between IP Office and IP Office Contact Center are necessary?
(Choose two.)

A. SIP trunk connection

B. TAPI connection

C. H323 connection

D. SIP endpoint connection

正解：A,C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

When agents login to their UI, by default the landing page is the Home page. However, your customer wants the landing page to be the Telephony page.
How can this be achieved?

A. Configure the landing page in Agent tab foreach agent.

B. Open UI Config, click on Default interface, select telephony in the Applicationtab.

C. Using the View option, re-configure the Agent UI telephony screen.

D. Create a profile for all agents, then check the box telephony in the Privileges screen.

正解：B 解答を投票する

出題：7

How can you see if your address book has imported successfully?

A. Go to the address book menu, reschedule another import, and then wait for the confirmation.

B. Go to an agent address book and checkall entries.

C. Go to the address book menu, check the import log, and then click the refresh button.

D. Delete the address book and re-import it.

正解：C 解答を投票する

7750X試験無料問題集「Avaya IP Office™ Contact Center Implementation and Expanded Configuration 認定」