7765X試験無料問題集（67題）「Avaya Workforce Optimization Select Implementation and Support 認定」

出題：1

The error message displayed is:
"You cannot play this interaction as the audio could not be loaded either because of unsupported file format or server/network failure.
Which action is not a valid troubleshooting step to help resolve the error?

A. Check if the user has permission to play the Interaction.

B. Check if the file is available in the storage location.

C. Check if the Media Manager service is running.

D. Check if the browser supports HTML5.

正解：D 解答を投票する

出題：2

Which three ACD integrations are supported in Avaya Workforce Optimization Select 5.0? (Choose three.)

A. IPOCC on IP Office

B. UCCX with JTAPI

C. Genesys Passive/Active

D. ACCS on IP Office

E. AACC on CM or CS1K

正解：A,D,E 解答を投票する

出題：3

How can a user automate the process of assigning evaluation tasks for specific weekday(s)/week?

A. by setting up an evaluation plan

B. by changing the distribution pool

C. by clearing all Adhoc evaluations

D. by modifying the application that randomly decides the weekday

正解：A 解答を投票する

出題：4

In which two ways can you tag additional meta-data information with a call that is being handled by Agents, without any third-party integration? (Choose two.)

A. by manually entering into MS Excel and import back into application

B. by utilizing the API calls provided by a third party

C. by using Desktop Monitor > Learning Console

D. by managing the Tags feature in the application

正解：C,D 解答を投票する

出題：5

Where can the Calibration task that have been assigned to Quality Analyst be viewed?

A. Calibrations

B. Evaluate > My Assignments

C. View Evaluations

D. Evaluate > Adhoc Evaluations

正解：A 解答を投票する

出題：6

How can a user access data of employees belonging to a different reporting hierarchies?

A. Create and give access to a custom group.

B. Modify the role hierarchy so that all the employees report to the user.

C. Give access to the supervisor group.

D. Create a custom group.

正解：D 解答を投票する

出題：7

A user is not able to see interactions in the web application.
Which action is not valid for resolving this problem?

A. Verify that the SNMP is enabled in IP Office.

B. Verify the SNMP communication in TAPI adapter configuration is not set to Public.

C. Verify that the TAPI adapter and Recorder service are running.

D. Verify that the IP Office System Password is accurate.

正解：D 解答を投票する

7765X試験無料問題集「Avaya Workforce Optimization Select Implementation and Support 認定」