A. The goals against which the organisation's achievements can be measured.
B. The detailed means by which an agreed business strategy will be implemented.
C. The approach the organisation intends to take to achieve its declared mission.
D. The statements declaring what the business is in and what it intends to achieve.
A. Context diagrams.
B. Stepwise refinement
C. Mind maps,
D. Scenario analysis.
A. The minimum and maximum number of objects in each class.
B. The business rules for an association between two classes.
C. The minimum and maximum number of operations in each class.
D. The number of attributes held within each class.
A. The maximum number of products on one order is unlimited.
B. The minimum number of products on each order is zero.
C. The minimum number of orders for each product is one.
D. The maximum number of products on one order is eight.
A. Inbound logistics, outbound logistics, operations.
B. Firm infrastructure, service, marketing and sales.
C. Procurement, technology development, human resource management.
D. Service, procurement, firm infrastructure
A. Information Technology (IT).
B. Procurement.
C. Marketing and Sales.
D. Human Resources (HR).
A. Planning activities
B. Monitoring activities.
C. Doing activities.
D. Controlling activities.
A. Quantifying costs and benefits.
B. Implementing business changes.
C. Defining the needs of the business.
D. Specifying IT system requirements.
A. When switching costs are low.
B. When the supplier brand is powerful.
C. When there are relatively few customers.
D. When alternatives are readily available.
A. An event.
B. A document
C. A decision
D. A manual process.
