A. Collecting data from various sources for analysis
B. Presenting data analysis findings to stakeholders
C. Testing different data analysis techniques
D. Identifying the need for organizational improvement based on data insights
A. By automating customer service processes
B. By integrating CRM data with customer service systems
C. By providing customer service training to CRM users
D. By outsourcing customer service operations to a third-party provider
A. It helps in data visualization and reporting
B. It generates random data samples for analysis
C. It applies statistical techniques to transform and manipulate data
D. It automates the data cleansing process
A. User experience is solely determined by design and development teams, not content planners
B. Content planning focuses only on keyword optimization, not user experience
C. Content planning has no impact on user experience
D. It helps in creating relevant and engaging content that meets user needs
A. Ethics have no relevance in content planning
B. It helps in building trust with the audience and maintaining a positive brand image
C. Ethical principles hinder creativity in content planning
D. Content planners are not responsible for ethical considerations
A. By conducting customer segmentation analysis
B. By implementing real-time data visualization tools
C. By monitoring customer feedback and reviews
D. By performing data mining and statistical analysis
