A. Porter's value chain.
B. stakeholder power grid
C. business capability model.
D. PEST analysis.
A. Increased NPV
B. Improved customer satisfaction
C. Reduced CAPEX and increased OPEX
D. Reduced CAPEX and OPEX
A. Assign the most experienced resource to a single risk item.
B. Rate the priority and potential impact from risks and assign resources accordingly.
C. Add customer IT personnel to the project team so that they can bear responsibilities along with Cisco and the Partner.
D. Include more capabilities in the solution to reduce risks without concern about the cost or timeframe impacts.
A. In show back, the service user is directly invoiced for the services that are utilized, whereas in chargeback, the IT department is responsible for the cost of services that utilized.
B. In charge back, the service user is invoiced for and pays for the services that are utilized, where as in chargeback, the services that are utilized are recorded but are not invoiced for.
C. In show back, the service user is invoiced for and pays for the services that are utilized, where as in chargeback, the services that are utilized are recorded but are not invoiced for.
D. In charge back, the service user is invoiced for and pays for the services that are utilized, where as in show back, the services are shown to the service user in a catalog, but the service user is not charged for their use.
A. Comparing the current state of technology with capabilities provided by Cisco solutions and services helps identify gaps and provide opportunities for more services and solutions.
B. The current state of technology will provide the capabilities needed by the customer.
C. Comparing the current state of technology with capabilities needed by the customer, the partner will confirm if the solutions sold helped solve the problem.
D. Cisco solutions only provide capabilities for the current state.
A. Expenses
B. Savings
C. Regulation
D. Market
A. Revise the training so that it fits into time available from the busiest users.
B. Extend the project timeline and delay future deployment or the next phase until users are trained.
C. Create a self-study module and inform users that they are responsible to train themselves as time allows.
D. Train a core set of users and develop a plan for them to get others to the required level of execution capability.
A. Highlight the improved response time and service level possible.
B. Relate the increase in reliability and performance to the impact on business activities that are supported by the network.
C. Focus on the unique aspects of Cisco advanced technology, as compared with the customer's current network.
D. Describe how the capacity upgrade allows the customer to reduce support headcount within the IT organization.
A. It shows the dependencies to realize benefits from a new IT infrastructure effort.
B. It shows the specific cost that is associated with each process step.
C. It depicts the major communications activities that are executed by senior execs.
D. It shows relationships between key pieces of the customer's operating model.
A. reduced travel costs
B. maximized efficiency of existing data center systems.
C. more effective collaboration with employees and field managers.
D. LAN like performance across the WAN
E. consistency that is maintained across channels and customer touch points.
A. industry players: suppliers, complementers, customers, and competitors
B. an analysis of customer priorities for technology purchase decisions
C. the top three competitive advantages owned by each of the major suppliers
D. a list of industry trends and drivers for total market growth
