A user reports that when printing to an impact printer that the carbon copies are legible but the top copy is blank. Which of the following is the MOST likely cause?
The helpdesk technician has been tasked to reinstall the OS on a desktop and has already inserted the OS install disk in the CD-ROM. Which of the following would MOST likely need to be configured within the BIOS to continue reinstalling the OS?
A technician replaces a computer's NIC with a wireless card. The user wants to save the NIC. Which of the following should the technician use to preserve the NIC?
A user, Anne, is moving to a new cubicle and needs to have her analog desk phone switched to a new location. Which of the following tools are required for a technician to make this switch in the network closet?
A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?
An operating system running from a portable flash drive needs fast read/write speeds. Which of the following technologies is BEST suited to support this?
A customer asked the technician to upgrade the RAM in a laptop. Upon inspection of the RAM bay, the technician only found one RAM slot, however the laptop is specified to have two. Where would the other memory slot be typically located?
