A. in the IT-service organization
B. in the user organization
C. as service team for the IT-service organization
A. Contract management
B. Demand management
C. Financial management
A. defining the global impact of a suggested change to the information provisioning
B. defining the impact of the suggested IT solution on the end user organization
C. defining how the IT solution interacts with the non-automated processes
A. in application management
B. in the process Prepare transition
C. in the process Design non-automated information systems
A. everything that should happen during preparation of the transition
B. everything that should happen during the execution of the functionality management processes
C. everything that should happen in the transition phase
A. improvement of the technical behavior of an information system
B. management of the data quality in an information system
C. modifying business data in an information system
A. no
B. yes
A. the activities that are required for a successful preparation of the implementation
B. the specific activities that have to be performed at a specific location during transition
C. the generic activities that have to be performed at all locations where the system is implemented
