VERISME試験無料問題集（42題）「EXIN VeriSM™ Essentials 認定」

出題：1

The Define stage of the VeriSM model produces a definition of what good service looks like.
During which process does this activity take place?

A. Create the solution

B. Create the service blueprint

C. Gather requirements

D. Define consumer needs

正解：C 解答を投票する

出題：2

VeriSM introduces the concept of the Management Mesh. This combines the four elements of resources, management practices, environment and emerging technologies to create and deliver products and services.
In which element should frameworks such as ITIL or methodologies such as COBIT be included?

A. Management practices

B. Resources

C. Emerging technologies

D. Environment

正解：A 解答を投票する

出題：3

What differentiates VeriSM from other IT service management approaches?

A. VeriSM focuses on the corporate IT aspects in the organization.

B. VeriSM is a logical evolution to older IT service management practices.

C. VeriSM differentiates IT from other service management practices.

D. VeriSM takes all organizational capabilities into account.

正解：D 解答を投票する

出題：4

Following the deployment of a new product or service, the service provider will provide ongoing support in its use to consumers.
Which element of the VeriSM model describes this provision of support?

A. Produce

B. Provide

C. Respond

D. Define

正解：C 解答を投票する

VERISME試験無料問題集「EXIN VeriSM™ Essentials 認定」