VERISMF試験無料問題集（80題）「EXIN VeriSM™ Foundation 認定」

出題：1

In the Respond stage of the VeriSM model, what specific aspect is addressed by the activity labeled
"Record"?

A. Does it primarily involve the delivery and communication of results, findings, and resolutions?

B. Is it focused on the meticulous capture and documentation of relevant information, events, and data?

C. Does it pertain to the sourcing and collection of events and incidents for analysis and action?

D. Is it centered around the resolution of issues and challenges that arise during the service management process?

正解：B 解答を投票する

出題：2

What is the main purpose of the "Respond" stage in the VeriSM model?

A. To provide ongoing support and service improvements

B. To produce service solutions

C. To define the service components

D. To establish governance structures

正解：A 解答を投票する

出題：3

In the VeriSM model, during which process does the "Define" stage produce a definition of what constitutes good service?

A. Creating the solution

B. Creating the service blueprint

C. Gathering requirements

D. Defining consumer needs

正解：C 解答を投票する

出題：4

The construction of the Management Mesh within the VeriSM framework is contingent upon a deep understanding of organizational governance and service management principles. However, before the Mesh is built, what other critical component must be developed?

A. Is it essential to establish robust strategic plans that chart the long-term objectives and vision guiding the deployment of the Management Mesh?

B. Should organizations prioritize the formulation of operational plans that delineate the day-to-day execution and functioning of the Management Mesh?

C. Is it imperative to first create comprehensive design specifications outlining the architecture and structure of the Management Mesh?

D. Must organizations craft meticulous tactical plans that detail the specific actions and initiatives required to build and sustain the Management Mesh effectively?

正解：A 解答を投票する

出題：5

What is the primary aim of cloud technology adoption within an organization?

A. To reduce operating risks

B. To accelerate infrastructure service provisioning

C. To enhance internal communication

D. To increase infrastructure quality

正解：A 解答を投票する

出題：6

Why is the "Shift Left" approach considered beneficial in service management?

A. It increases the efficiency of service delivery by addressing issues earlier in the lifecycle.

B. It reduces the need for automated incident management.

C. It emphasizes a centralized approach to incident resolution.

D. It allows service management to focus exclusively on reactive tasks.

正解：A 解答を投票する

出題：7

What are the key steps that constitute the high-level process for adapting the VeriSM model to an organization's specific context?

A. Does it involve the establishment of core principles, the selection of a tailored set of practices, and the creation of a flexible and adaptive operating model?

B. Is it characterized by a comprehensive investigation of all practices in use, followed by the selection of the optimal set of practices, which are then mandated across the organization?

C. Is it the sequential process of defining the stakeholders, selecting the applicable processes, and implementing them within the organization?

D. Does it entail the meticulous selection of the most suitable management practice, focusing on its gradual implementation, step by step, within the organization?

正解：A 解答を投票する

出題：8

What is the primary objective of service measurement within the VeriSM framework?

A. To quantify and qualify the results or outcomes provided by a service

B. To demonstrate compliance with laws and regulations

C. To manage the performance of service providers

D. To evaluate customer satisfaction

正解：A 解答を投票する

VERISMF試験無料問題集「EXIN VeriSM™ Foundation 認定」