HP2-B25試験無料問題集（98題）「HP LaserJet Solutions 認定」

出題：1

While helping a customer resolve a residual jam, you discover there is no paper found during the customer's visual check. What should you do next?

A. Ask the customer to remove and inspect the fuser to see if there is a jam.

B. Dispatch service to perform further diagnostics and tests.

C. Ask the customer to cycle the power on and off to clear the error.

D. Guide the customer through a manual sensor test.

正解：C 解答を投票する

出題：2

Customer reports that his printer has been jamming repeatedly. While you are onsite, you are unable to duplicate the problem. What is the best way to determine the cause of the jam?

A. print an Event log

B. print a Supplies Status page

C. print an Exceptions sheet

D. print a Configuration page

正解：A 解答を投票する

出題：3

What is the first step in the color printing process?

A. The tone is developed into the OP

B. The OPC surface is charged.

C. The formatter splits the print data into four color planes.

D. The laser discharges certain areas on the OP

正解：D 解答を投票する

出題：4

Which color gamut will result in white when all primary colors are combined?

A. CMYK

B. Intensity

C. SWOP

D. RGB

正解：D 解答を投票する

出題：5

What is the first step in the color printing process?

A. The tone is developed into the OP

B. The OPC surface is charged.

C. The formatter splits the print data into four color planes.

D. The laser discharges certain areas on the OPC.

正解：D 解答を投票する

出題：6

You have completed a repair on a LaserJet printer. After testing and verifying the solution, you have determined that the issue is a result of the customer's implementation of the printer. What will your next step be?

A. Politely recommend changes in the printer's use or maintenance to the customer that may prevent future failures.

B. Advise the customer that the service call will be billable.

C. Advise your sales department to contact the customer to resolve this situation.

D. Provide the customer with informational white papers explaining the issues.

正解：A 解答を投票する

出題：7

You have tested and verified that a problem with a printer has been resolved. What should you do prior to leaving the customer location?

A. Make sure the call is closed with HP dispatch.

B. Update the repair history in the configuration log.

C. No further action is necessary.

D. Reiterate the steps taken to resolve the problem with the customer.

正解：D 解答を投票する

出題：8

In comparing Vector graphics to Raster graphics, which statements describe Vector graphics? Select THREE.

A. results in relatively large files

B. resolution is fixed regardless of the capacity of the output device

C. used in CAD software

D. treats lines, arcs and circles as individual objects

E. difficult to resize

F. can be scaled without sacrificing quality

正解：C,D,F 解答を投票する

出題：9

A customer calls and reports receiving the message: 13.02.00 JAMS IN DOOR. She does not see any paper in the paper path. What should you do first to help the customer clean the jam?

A. Check the User Guide or Service Manual for information on clearing the jam.

B. Determine if the product has a c-path or an repair the jam accordingly.

C. Ask the customer to open the right door to see if there is a paper jam.

D. Ask the customer if they have been using supported media in Tray 1.

正解：A 解答を投票する

出題：10

You are comparing vector graphics to raster graphics. What are characteristics of vector graphics?
(Select three.)

A. Result in relatively large files

B. Can be scaled without sacrificing quality

C. Have resolutions that are fixed regardless of the capacity of the output device

D. Are used in CAD software

E. Treat lines, arcs, and circles as individual objects

F. Are difficult to resize

正解：B,E,F 解答を投票する

HP2-B25試験無料問題集「HP LaserJet Solutions 認定」