HP2-H65試験無料問題集（36題）「HP Selling HP Personal Systems Services 2018 認定」

出題：1

Besides explaining that HP has installment payment solutions, how else should you counter a customer's objection that services cost too much?

A. HP Services give you predictability and greater control of the Total Cost of Ownership.

B. HP Services can be purchased at extremely discounted prices.

C. HP Services can immediately and seamlessly replace your help desk.

D. HP prevents your IT team from needed to spend time working on HP devices, which allows them to focus on their main purpose (innovation).

正解：D 解答を投票する

出題：2

Why is it important to register HP Services?

A. Registering HP Services is required to set up automatic renewal of services.

B. Registering HP Services entitles the customers to valuable rebates.

C. It is less expensive to replace registered HP devices than devices that are not registered.

D. When a customer calls for support, the HP Services agent can verify the customer and which services they are entitled to.

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：3

Which statement is true about a custom service contract compared to a standard service contract?

A. Custom service contracts have only quarterly payment terms; standard service contracts offer installment payment terms.

B. Custom service contracts offer the same standard SLAs as other contracts, but their service period duration is much longer than what a standard service contract can offer

C. Custom service contracts offer one serial number for HP products; standard contracts offer various serial numbers under multiple subscriptions.

D. Custom service contracts offer an SLA that is adapted or tailored to the customer's needs while standard service contracts provide a standard SLA.

正解：B 解答を投票する

出題：4

Your customer, a local hospital, is concerned with unexpected repair costs due to spills and dropped devices while doctors visit with their patients. They are also concerned with data security on these devices if the hard drive fails. Which services would you offer?

A. Accidental Damage Protection and Defective Media Retention

B. Next Business Day Onsite and Installation

C. Accidental Damage Protection and Next Business Day Onsite Services

D. Configuration Services and Defective Media Retention

正解：B 解答を投票する

HP2-H65試験無料問題集「HP Selling HP Personal Systems Services 2018 認定」