IIA-CIA-Part3-3P試験無料問題集「IIA CIA Exam Part Three: Business Knowledge for Internal Auditing 認定」
While auditing an organization's customer call center, an internal auditor notices that key performance indicators show a positive trend despite the fact that there have been increasing customer complaints over the same period Which of the following audit recommendations would most likely correct the cause of this inconsistency?
正解:D
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