MB-220試験無料問題集（250題）「Microsoft Dynamics 365 Marketing Functional Consultant 認定」

出題：1

In the weeks leading up to the holiday season, the marketing department sets up a new segment-based journey.
The journey sends a marketing email to all wine enthusiasts who meet the following requirements:
1, The wine enthusiasts have a recorded wine order against their contact record.
2. The wine enthusiasts live in Europe.
You need to ensure that newly added wine enthusiasts also receive this email automatically. How should you set up the segment?

A. Create a segment and set the refresh rate to Static Snapshot.

B. Create a segment and add contacts through a included members group.

C. Create a segment and add a group through Behavioral data.

D. Create a segment and set the refresh rate to Automatic Refresh.

正解：D 解答を投票する

出題：2

Your marketing department needs to create a Customer Journey for female wine enthusiasts over 40 years-old who live in Europe.
How should you define who receives this Customer Journey?

A. Create a Segment Type.

B. Edit the contacts in database.

C. Create a Static segment.

D. Create a Dynamic segment.

正解：D 解答を投票する

出題：3

Preparations for the Buenos Aires event are now complete, and the event is in progress During the event, someone from the event team noticed a social media influencer is not yet a constituent of the foundation. Although the influencer is not an ambassador of the foundation, the team invites the influencer to be a VlP for the remainder of the event.
The event coordinator accesses Dynamics 365 Marketing to "promote" the influencer Which three actions should the event coordinator perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

正解：

Explanation:

出題：4

You are a marketing professional who is creating a marketing page.
Which three design elements are available to you? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Text Element

B. Event Element

C. Survey Element

D. Divider Element

E. Content Block Element

正解：A,D,E 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：5

You work for a non-profit organization where donations are registered and managed within the same Microsoft Power Apps environment where Dynamics 365 Customer Insights - Journeys is enabled and used.
The donation table has a direct link to a contact record. When people cancel a donation, a reason is added through an option list.
When a donation is cancelled and becomes deactivated, the donation team wants to trigger a real-time journey to send a confirmation and call-to-action for a single donation. To accomplish this, you work with the donation team and create the journey and a Microsoft Dataverse trigger for the donation table. However, there are some cancellation reasons that are NOT applicable and should NOT be included in the journey.
You need to ensure that certain cancellation reasons are excluded and do NOT start a customer journey.
What should you do?

A. Create an exclusion segment of contacts that have donations with specific cancelation reasons. Add this segment to the real-time journey as an excluded segment.

B. Add an attribute tile in the real-time journey. Add filter conditions with the applicable cancelation reasons. Only add the email tile to the applicable branch.

C. In the creation step of the customer journey, add filter conditions to specify which cancellation reasons it should run on.

D. On the Dataverse trigger, set the attribute that activates the trigger to the Status field instead of the Cancellation Reason field,

正解：C 解答を投票する

出題：6

Which two statements must be true in order for a User to approve marketing content? Each answer presents part of the solution.

A. The User must be in the BU Admin Team or in the Marketing Oversight business unit.

B. The Status on the marketing content must be Draft.

C. The Status on the marketing content must be Approval Required.

D. The User must be in the Marketing Oversight Team or be a Marketing Professional.

正解：A,C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：7

You are a marketer for Contoso Ltd. You are releasing a new product and want to create a way for users to receive product updates and announcements.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

正解：

Explanation:
Application Description automatically generated with low confidence

Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/set-up-subscription-center

出題：8

You have created a customer journey that does the following:
Sends an email regarding a country/region-specific promotional offer.
Creates a phone call activity and sends a text message to the contact.
Which set of actions should you take to activate your customer journey?

A. Verify the segment, check the country/region. Validate, and then Go Live.

B. Verify the segment and email language, check for errors, and then Go Live.

C. Check the localization check box. Validate, check for errors, and then Publish.

D. Check the country/region, check the localization check box. Validate, and then Publish.

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：9

You are a marketing analyst at Contoso Ltd.
The marketing department needs you to provide survey responses from their Customer Success Survey from this past fiscal year. Approximately 6,500 responses were received. Each survey response needs to be in a separate row, and the answers to individual questions should be in separate columns.
What should you do?

A. Open the project in Microsoft Dynamics 365 Customer Voice. Select the survey in the Reports section, select Export and choose to download the responses in a .CSV file.

B. Use Advanced Find to query Microsoft Dynamics 365 entities. Set the Look for to Microsoft Dynamics
365 Customer Voice survey questions responses. Export to Microsoft Excel.

C. Open the project in Microsoft Dynamics 365 Customer Voice. Select the survey in the Reports section, select Export and choose to download the responses in a .XLSX file.

D. Use Advanced Find to query Microsoft Dynamics 365 entities. Set the Look for to Microsoft Dynamics
365 Customer Voice survey responses. Export to Microsoft Excel.

正解：A 解答を投票する

出題：10

You are a marketer for Contoso Ltd. You are responsible for creating social media posts to debut a new webinar you are promoting. You just discovered that your post sent this morning has a typo.
You need to correct this right away.
What should you do to fix your post?

A. Edit the Post. The post will automatically update in the social media platform.

B. Reactivate the post, edit, and then select Post Now to immediately update the post.

C. Delete the post and recreate it. Posts are read only once posted.

D. Reactivate the post, edit, and then select Schedule. Select the time of the original post to overwrite it.

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：11

You have been asked to create a customer journey that meets this goal: Send an email to all cat owners, then follow up with a text message to those contacts who opened the email, waiting one day between actions.
Which five actions should you perform, in sequence, to meet the requirements? (Choose five.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

正解：

Explanation:

出題：12

Your company currently has a customer journey that is running.
You have been tasked with making changes to the template without interrupting the customer journey.
Will you be able to accomplish this task?

A. No. The customer journey template is locked for editing while it is Live, Editable.

B. Yes, if you set the customer journey as Live, Editable and modify the template.

C. Yes, if you set the customer journey as Stopped and modify the template.

D. No. The customer journey cannot be edited without being at least temporarily stopped.

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：13

You need to resolve the issue where senior marketeers did not receive event invitations.
What should you change in the segment configuration for the journey?

A. Inside a journey record, add an Inclusion group segment to the Audience settings.

B. Inside the segment, add contacts as an INCLUSION GROUP.

C. Inside the segment, add a SEGMENT query block with the AND ALSO clause.

D. Inside a journey creation step, add the invitation and inclusion segment.

正解：B 解答を投票する

出題：14

You are designing a new survey to measure customer loyalty.
You need to configure a new satisfaction metric to collect and report the loyalty scores in a standardized manner.
Which four required actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

正解：

Explanation:

MB-220試験無料問題集「Microsoft Dynamics 365 Marketing Functional Consultant 認定」