The HR team wants to provide employees with a self-service agent that can answer questions about the company's medical, dental, and vision benefits. Which OOTB Agent template fits this scenario?
A business analyst is asked to monitor quality over time for a compensation planning agent. The analyst wants a single point of access to the agent's correctness scores and safety results, updated continuously. Which AI Agent Studio feature should be used?
Executives require high-level report on how often agents run into errors, how quickly most queries are resolved, and the general quality of the agents' performance for quarterly review. Which two metrics in AI Agent Studio would deliver the required insights?