1Z1-1003試験無料問題集（134題）「Oracle Field Service Cloud Service 2019 Implementation Essentials 認定」

出題：1

A resource is assigned a work skill group that contains 'skill A' with a 90% skill levjel. The same 'skill A' is also assigned to them directly with a level of 100%.
How will routing consider that resource's level for 'skill A' for activity assignment decisions?

A. The work skill group assignment takes precedence, so routing will consider the resource to have a level or 90% for 'skill A'.

B. Routing wiil consider the resource's level to be an average of the level from the group and the individually assigned 'skill A1 (95%).

C. OFSC will prevent such a situation by presenting an error when the same skill is assigned with conflicting levels.

D. The individual skill assignment takes precedence, so routing will consider the resource to have a level of
100% for 'skill A'.

正解：D 解答を投票する

出題：2

A client requires that an updated customer's signature and site photograph be captured for all 'reopened' activities.
Which property and screen configuration step meets this requirement?

A. Set the signature and site photograph properties to have 'blank' default values when the condition of
'astatus = reopen' is met.

B. Set a Regular Expression for the signature and site photograph properties with an assigned value of
'Updated'.

C. Ensure that the 'Clone property data on Reopen or Prework1 parameter is deselected for the signature and site photograph properties.

D. Select the 'Clone property data on Reopen or Prework' parameter on the 'Reopen Activity' context and enter the appropriate properties in the 'Exceptions' list.

正解：A 解答を投票する

出題：3

Which two Resource Type roles offer the ability for routing to assign activities?

A. Organization Unit

B. Tool

C. Vehicle

D. Bucket

E. Field Resource

正解：A,D 解答を投票する

出題：4

A customer wants to create a message scenario that, when launched, sends an email to the address of the immediate parent of the resource the activity is assigned to within the Oracle Field Service Cloud (OFSC) organizational hierarchy.
Which describes the correct message scenario configuration to support this requirement?

A. In the Step Info section of the message scenario, select Recipient: 'Resource', Delivery Channel:
'Email1.

B. In the Step Info section of the message scenario, select Recipient: 'Customer', Delivery Channel: 'Email'.

C. In the Step Info section of the message scenario, select Recipient: 'Dispatcher', Delivery Channel
'Email'.

D. In the Step Info section of the message scenario, select Recipient: 'Use static address', Delivery Channel:
'Email'; In the Message Pattern section, enter the resource's email address property label.

正解：A 解答を投票する

出題：5

A company needs their field workers to be able to install inventory once an activity is in 'Started' status. Which screen configuration option supports this requirement?

A. Enable the 'Install' action within the Edit/View Activity context.

B. Enable the 'Install' action within the Add/Details Inventory context.

C. Enable the 'Install' action within the Start Activity context.

D. Enable the 'Install' action within the Inventory Grid context.

正解：B 解答を投票する

出題：6

You configured an "early morning" time slot between 06:00 and 09:00 for the"Installation' Activity An installation activity with no SLA is assigned to a resource for tomorrow.
Which two statements are correct regarding how activities in Jeopardy will be displayed for this configuration?

A. A jeopardy warning will be displayed if this activity has not finished between 06:00 and 09:00 tomorrow.

B. A jeopardy warning will be displayed on the Resource Tree only

C. A jeopardy warning will be displayed if this activity has not started between 06:00 and 09:00 tomorrow.

D. A jeopardy warning will be displayed on the Resource Tree and Time/List/Map Views.

E. A jeopardy warning will be displayed on Time/List/Map Views only.

F. A jeopardy warning will be displayed if this activity has not started and finished between 06:00 and
09:00 tomorrow.

正解：B,D 解答を投票する

出題：7

Your customer has a group of technicians who are working in the following rotating shifts:
- Two consecutive weeks: Monday through Friday from 8 AM to 5 PM
- Next two consecutive weeks: Monday through Friday from 9 AM to 6 PM and also Saturday from 11 AM to
1 PM
- During the Monday through Friday shifts, lunch is every day at 1 PM.
Which configuration supports this rotating shift requirement?

A. Create a work schedule with three shifts. Each shift must include a repeating activity for lunch.

B. Create one shift with two work schedules. Each work schedule must include a repeating act for lunch.

C. Create one shift with two "working time" calendars and include a repeating activity for lunch.

D. Create one work schedule with three shifts. Two of those shifts must include a repeating activity for lunch.

E. Create a work schedule with two shifts. Each of those shifts must include a repeating activity for lunch.

正解：E 解答を投票する

出題：8

What is the significance of the order of the activity filters within the Filters sections of the routing plan?

A. The higher in the list, the higher the priority routing considers activities matching that filter's criteria.

B. The filters are ordered such that the first filter applies to activities in existing routes, the second filter applies to non-scheduled activities, and the third to scheduled activities in the bucket.

C. The routing logic reviews the filters from top to bottom to determine which filter, and its associated costing parameters, should be applied when assigning the activity. Routing uses the fust matching filter and ignores the rest.

D. The lower in the list, the higher the priority routing considers activities matching that filter's criteria.

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：9

Your customer has enabled the setting 'Personalize the estimation of activity duration' for a given Resource Type.
What is the consequence of this setting for resources of that type?

A. It ensures that the same activity durations for resources of this type will be applied to all Activity Types.

B. It ensures that activity durations recorded for resources of this Resource Type will not be applied to company-level estimations.

C. It permits the ability to set duration ratios based on the company-level duration estimations for new resources of this type.

D. It ensures that all new resources of this type will have the same duration ratios based on the company-level duration estimations.

正解：A 解答を投票する

1Z1-1003試験無料問題集「Oracle Field Service Cloud Service 2019 Implementation Essentials 認定」