1Z1-1037試験無料問題集（72題）「Oracle Knowledge Management Cloud 2019 Implementation Essentials 認定」

出題：1

In Knowledge Advanced, if 1000 documents were linked to cases 1000 times before tuning, then how many times should they be linked after tuning, such that the tuning impact is negative and you may need to revise the changes?

A. 1000

B. 100

C. 250

D. 500

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

Which two statements are true about response requirements for incidents? (Choose two.)

A. Holidays have to be defined before creating response requirements.

B. Default response requirements for an interface cannot be modified.

C. Custom response requirements are based on the level of service being provided.

D. Response requirements include the maximum time limit for responding to each inquiry for an unresolved incident.

正解：C,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：3

Your client wants a report to see all the incidents with status grouped under the name of the contact. For an unresolved status, the queue information under which the incident is present should be displayed.
What should you use to display the details at different levels?

A. Bucket Filter

B. Auto Filter

C. Slicing

D. Applied Filter

E. Rollups

正解：E 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：4

Which three pieces of information can be obtained from the Knowledge Advanced Analytics standard reports?
(Choose three.)

A. Article Aging

B. Search Accuracy

C. Words without Concepts

D. Questions with High Score Answer

E. Click-Though Rate of External Documents

正解：A,C,E 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：5

What should you do to ensure two published answers are always returned for a specific search word?

A. Create multiple search words associated within a single priority word group.

B. List the search word under Stop words.

C. List the search word under Answers Keywords.

D. Create multiple Priority words that share the same name.

E. List the search word under both Answers Keywords and Stop words.

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

Your customer tries to use Knowledge Foundation API to fetch answer articles from Oracle Service Cloud and display them in an external application.
However, when they try to connect with Knowledge Foundation API they receive an exception code
"ACCESS_DENIED".
What are two reasons for this? (Choose two.)

A. Staff account credentials are not correct.

B. Knowledge Foundation API can only be used by an internal application.

C. For Site "IP_CONNECT_ENABLED" Configuration setting is not turned on.

D. Staff account profile does not have permission to access Knowledge Foundation API.

E. For Site "II_CONNECT_ENABLED" Configuration setting is not turned on.

正解：C,D 解答を投票する

出題：7

Which three types of answers can be added to the knowledge base? (Choose three.)

A. HTML

B. File Attachment

C. URL

D. TEXT

E. XML

正解：A,B,C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：8

Which two actions must you perform to configure the Social Monitor? (Choose two.)

A. Add or update profiles to include the Social Monitor permissions.

B. Add of update a list of favorites.

C. Add or update navigation sets to include the Social Monitor navigation button and component.

D. Set up a Social Monitor search schedule.

E. Add or update profiles to include permission to add themes and clustering.

F. Add or update staff accounts to use profile that include Social Monitor permissions.

正解：A,C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

1Z1-1037試験無料問題集「Oracle Knowledge Management Cloud 2019 Implementation Essentials 認定」