1z1-978試験無料問題集「Oracle Customer Data Management Cloud Service 2017 Implementation Essentials 認定」
One of your customers in the service industry is exploring Oracle Customer Data Management to fulfill these requirements:
* Centralize and standardize customer information from multiple sources.
* Manage service requests witch corrected resolutions processes.
* Capture service requests, service-level agreements, and incident management processes.
* Check the validity of contact or account addresses.
Which two options fulfill the requirement? (Choose two.)
* Centralize and standardize customer information from multiple sources.
* Manage service requests witch corrected resolutions processes.
* Capture service requests, service-level agreements, and incident management processes.
* Check the validity of contact or account addresses.
Which two options fulfill the requirement? (Choose two.)
正解:B,E
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You are in the middle of a Customer Data Management implementation, and your customer wants you to define a process to merge multiple organization records from multiple source systems.
Your customer has defined that your process must select the organization attributes that have the oldest updated date.
Which seeded standard survivorship rule would you use to meet the requirement?
Your customer has defined that your process must select the organization attributes that have the oldest updated date.
Which seeded standard survivorship rule would you use to meet the requirement?
正解:A
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A reputable banking industry customer is implementing Oracle Customer Data Management to centralize and achieve 360-degree account information from multiple sources. They have the following unique requirements:
* The system should be able to carry out duplicate identifications and duplicate merge process automatically.
* The system should provide the ability for a central administrator to review and approve merge records before carrying out duplicate merge process.
How can these be configured in Oracle Customer Data Management?
* The system should be able to carry out duplicate identifications and duplicate merge process automatically.
* The system should provide the ability for a central administrator to review and approve merge records before carrying out duplicate merge process.
How can these be configured in Oracle Customer Data Management?
正解:B
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