C-C4H510-04試験無料問題集（112題）「SAP Certified Application Associate

出題：1

What can you use to keep track of new knowledge base articles and changes made to the existing ones if you have set up SAP Jam as a knowledge base?

A. Knowledge Base fine -tuning activity

B. Broadcast

C. Feed

D. Solution finder

正解：C 解答を投票する

出題：2

What are the valid schedule types when creating maintenance plans? Note: There are 2 correct answers to this question.

A. Counter based

B. Absolute

C. Cyclical

D. Recall

正解：B,C 解答を投票する

出題：3

What steps must you take to set up SAP Jam as your knowledge base? Note: There are 2 correct answers to this question.

A. Configure the relevant question in scoping.

B. Choose the correct SAP Jam group in the knowledge base configuration settings.

C. Create knowledge base articles in SAP Service Cloud.

D. Integrate with MindTouch.

正解：A,B 解答を投票する

出題：4

Which data is bidirectionally synchronized between SAP Cloud for Customer and SAP Field Service Management?

A. Products

B. Tickets

C. Employees

D. Accounts

正解：B 解答を投票する

出題：5

Which settings can you control for the e-mail channel setup? Note: There are 3 correct answers to this question.

A. Channel type

B. Notification type

C. Mashup service

D. Channel direction

E. Ticket type

正解：A,D,E 解答を投票する

出題：6

What can you do to give employees easy access to a centralized repository of information that would help with ticket resolution?
Note: There are 2 correct answers to this question.

A. Create a broadcast.

B. Integrate MindTouch.

C. Configure SAP Jam as knowledge base.

D. Create a migration template.

正解：B,C 解答を投票する

出題：7

Which action should an administrator take to get a system bug fixed within SAP Service Cloud?

A. Send an e-mail to SAP Cloud Support.

B. Document an influencer story.

C. Create an incident.

D. Report a ticket.

正解：D 解答を投票する

出題：8

Which of the following options are features within the Analytics framework? Note: There are 2 correct answers to this question.

A. With the Dashboard Designer, KPIs can be joined to a new data source.

B. You can add custom fields in data sources and reports.

C. You can create new custom reports based on join data sources.

D. With the mashup approach, offline access to an SAP BusinessObjects Bl system is available.

正解：B,D 解答を投票する

出題：9

What is one consequence of scoping the installed base option?

A. The Measurements feature is activated.

B. Warranty management is available in service tickets.

C. The number of available standard reports is reduced.

D. The Registered Product scoping option will be selected automatically.

正解：D 解答を投票する

出題：10

Which of the following access restriction types are available in SAP Service Cloud? Note: There are 3 correct answers to this question.

A. Full Access

B. No Access

C. Unrestricted

D. Define Specific Restriction

E. Restricted

正解：B,C,E 解答を投票する

C-C4H510-04試験無料問題集「SAP Certified Application Associate - SAP Service Cloud 2011 認定」