C-C4H56-2411試験無料問題集（82題）「SAP Certified Associate - Implementation Consultant

出題：1

Which of the following are the correct types of usage of an installed base? Note: There are 2 correct answers to this question.

A. Tracking measuring points

B. Assigning warranties

C. Assigning to a case

D. Tracking installed assets

正解：C,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

You want to control the access of fields in SAP Service Cloud Version 2. Which element can help you implement the business need?

A. Page layout

B. Determination rule

C. Approval

D. Case routing

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：3

Service agents working on a specific case type in SAP Service Cloud Version 2 need to access and perform defined actions in an external solution. What steps must an administrator perform to make this possible? Note: There are 3 correct answers to this question.

A. Include a dedicated step pointing to the mashup in one of the phases of the case type.

B. Define a custom screen for the mashup.

C. Develop a custom business object.

D. Use the web page URL of the external solution for extracting input parameters in the mashup.

E. Create a mashup to embed the web page of the external solution.

正解：A,D,E 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：4

Which of the following options is correct in the configuration, if you want to assign an escalated case with priority urgent to a team? Note: Scroll down to view all possible answer options.

A. Option D

B. Option C

C. Option A

D. Option B

正解：D 解答を投票する

出題：5

What is the only way to change an active case type?

A. Copy an existing case type.

B. It is not possible to change an existing case type.

C. Use the Draft status.

D. Perform the Create New Version action.

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

Which objects can you use to route a case to an employee?

A. Source

B. Input fields in the Case Designer

C. Autoflow

D. Mashup

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：7

Which of the following options can be used to determine employees in cases based on conditions? Note: There are 2 correct answers to this question.

A. Assignment step in the Case Designer

B. Input step in the Case Designer

C. Routing rules

D. Autoflow

正解：A,C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：8

Which of the following rule options can be implemented to automatically assign a case?

A. BRF+

B. Autoflow

C. Validation

D. Case routing

正解：B,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：9

Which of the following apply when accessing a new SAP Service Cloud Version 2 tenant? Note: There are 2 correct answers to this question.

A. The administrator must create an initial user in order to log in to the tenant for the first time.

B. The customer needs to provision new tenants.

C. The business settings need to be activated for the tenant.

D. Any test tenants need to be purchased separately.

正解：B,D 解答を投票する

C-C4H56-2411試験無料問題集「SAP Certified Associate - Implementation Consultant - SAP Service Cloud Version 2 認定」