C-TCRM20-71試験無料問題集（95題）「SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 認定」

出題：1

You want to gather information from your customers.
Which option within SAP CRM supports this requirement?

A. Survey tool

B. CRM Web Channel

C. Partner Channel Management

D. E-mail Response Management System

正解：A 解答を投票する

出題：2

You have decided to utilize the product master concepts to capture some new characteristics by using a new product hierarchy.
Which of the following are steps to enhance a product master in SAP CRM with new fields?(Choose three)

A. Maintain a product catalogue with a list of characteristics.

B. Assign a set type to a product category.

C. Assign a product category to a product master.

D. Assign a new product type to a set type.

E. Create new attributes and a set type.

正解：B,C,E 解答を投票する

出題：3

Which of the following statements regarding marketing attributes are correct?

A. Marketing attributes can only be assigned to one attribute set.

B. Marketing attributes always can have only one value selected.

C. Marketing attributes can be used in the SAP CRM Web Channel.

D. Marketing attributes can be assigned to a business partner.

正解：C,D 解答を投票する

出題：4

You want to download existing SAP ERP customers to SAP CRM.
Which Customizing steps must you perform?

A. Set up the same number ranges in both systems (they must be equal).

B. Create the business partner account life cycle.

C. Create your own account group for the data transfer from SAP ERP to SAP CRM.

D. Set up the mapping for the classification customer and an account group (PIDE).

正解：D 解答を投票する

出題：5

You want to assign a key account manager to a customer.
How can you do this in the standard SAP CRM system?

A. Create a business partner template

B. Create an account classification

C. Create a business partner relationship

D. Create an account hierarchy

正解：C 解答を投票する

出題：6

Which of the following are examples of business transactions in SAP CRM?(Choose three)

A. Call lists

B. Campaigns

C. Rebate agreements

D. Appointments/meetings

E. Service confirmations

正解：C,D,E 解答を投票する

出題：7

Which of the following are possible sources in access sequences used in partner determination?(Choose two)

A. Preceding transactions

B. Buying center

C. Business partner relationships

D. Target groups

正解：A,C 解答を投票する

出題：8

Business partners created in SAP CRM are not transferred to SAP ERP.
What do you need to do to resolve this CRM-Middleware-related problem?(Choose three)

A. Check erroneous BDoc messages in SAP ERP.

B. Check RFC connections between CRM and ERP.

C. Check number range assignments in SAP ERP and SAP CRM for business partners.

D. Check object management in SAP CRM.

E. Check erroneous BDoc messages in SAP CRM.

正解：B,C,E 解答を投票する

出題：9

Which of the following tools allow you to change field labels on an SAP CRM WebClient UI
view?(Choose two)

A. Design Layer Customizing

B. UI Configuration Tool

C. Application Enhancement Tool

D. UI Personalization

正解：A,B 解答を投票する

出題：10

In Account Management in SAP CRM, number assignment is determined by which of the following objects during account creation?

A. Account classification

B. Role

C. Grouping

D. Business partner category

正解：C 解答を投票する

C-TCRM20-71試験無料問題集「SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 認定」