C_C4H51_2405試験無料問題集（82題）「SAP Certified Associate - Implementation Consultant

出題：1

Which object can be used within ticket creation to automatically determine the registered product?

A. Warranty

B. Installation point

C. Product

D. Customer

正解：B 解答を投票する

出題：2

Which object can be used in workflow definition and assigned to organizational structures?

A. Business user

B. Business role

C. Job definition

D. Employee

正解：C 解答を投票する

出題：3

Which tool should you use to rename the Tickets facet?

A. Adaptation tool

B. Page Layout tool

C. Language Adaptation tool

D. Workflow with a Field Update action type

正解：C 解答を投票する

出題：4

Which elements can be used to determine the reaction time in service level agreements? Note: There are 2 correct answers to this question.

A. Priority

B. Custom fields

C. Maintenance plan

D. Sales contract

正解：A,C 解答を投票する

出題：5

Which element do you need to maintain to use maintenance plans?

A. Installed base

B. Fine-tuning

C. Scoping

D. Condition attribute

正解：A 解答を投票する

出題：6

In the ticket, no warranty is determined for a registered product. What might be the cause?
Note: There are 2 correct answers to this question.

A. The warranty is not assigned to an installed base.

B. The warranty is expired.

C. The warranty is not assigned to a registered product.

D. The registered product is not assigned to an installed base.

正解：C,D 解答を投票する

出題：7

Which action should an administrator take to get a system bug fixed within SAP Service Cloud?

A. Create an incident.

B. Report a ticket.

C. Implement the provided Hot Fix number.

D. Send an email to SAP Cloud Support.

正解：A 解答を投票する

出題：8

You have configured the service level agreements (SLAs) and their determination rules, but they are not derived in the service ticket. Which of the following could be a reason for this?
Note: There are 2 correct answers to this question.

A. SLAs are not activated in project scoping.

B. SLAS are not configured in fine-tuning.

C. A workflow rule was not scheduled to trigger the determination.

D. The determination rules have been configured, but not activated.

正解：A,D 解答を投票する

出題：9

Which data is replicated unidirectionally from SAP Service Cloud to SAP CRM?

A. External pricing

B. Social media profiles

C. Products

D. Accounts

正解：D 解答を投票する

C_C4H51_2405試験無料問題集「SAP Certified Associate - Implementation Consultant - SAP Service Cloud 認定」