A. Establish a "convergent" state of mind
B. Derive insights
C. Establish a "divergent" state of mind.
D. Generate ideas
E. Share raw data
A. Printout to finalized screenshots assembled in a flip-book.
B. Wire frames demonstrating the screen layout and field sizes
C. Data model describing the required application programming interfaces
D. Key functionality and screen flow built with traditional materials
A. Brainstorming key expressions
B. Storytelling.
C. Using 2-by-2 axis mapping
D. Using casual mapping
A. Do you think we should display the user profile on the left?
B. Do you like the user interface?
C. Is it difficult to fill out the displayed form?
D. Why is the user interface confusing?
A. To understand overlapping areas between viability, feasibility and desirability
B. To understand and illustrate daily activities in different departments
C. To understand direct and indirect interdependencies between people and concepts
D. To understand and capture the interconnection between different lines of business.
A. A challenge-related comment would influence the divergent perspectives
B. It prevents discussion in order to lower political barriers
C. It helps to stay away from the solution mode.
D. It ensures that all participants focus on the topic
A. Scoping - Research - Synthesis
B. Preparation - Scoping - Research
C. Scoping - Synthesis - Research.
D. Preparation - Research - Scoping
A. Have one conversation at a time.
B. Use a predefined selection of ideas
C. Use a random selection of ideas
D. Encourage wild ideas
A. Unstructured data
B. Structured feedback.
C. Stakeholder map
D. Persona descriptions
