AP-207試験無料問題集（77題）「Salesforce Energy and Utilities Cloud Accredited Professional 認定」

出題：1

consultant has been tasked with gathering and aligning requirements fram a small group of key stakeholders for an Energy and Utilities Cloud implementation.
Which approach would be most effective for eliciting business requirements from the small group of stakeholders?

A. Conduct a semi-structured requirement gathering session to walk-through current-state sales processes with the stakeholders to align on common requirements.

B. Create and deliver a questionnaire to each stakeholder to elicit thoughts on the pros and h. of the current-state sales processes.

C. Conduct a focus group with all stakeholders to present different future-state sales processes and elicit stakeholder opinions.

正解：A 解答を投票する

出題：2

An energy company provides gas, electricity, and warranty services to its customers. When a customer calls for help, the agent needs to see the products and services they have purchased.
Which object does the Energy and Utilities Cloud data model use to store this information?

A. Account

B. Asset

C. Contract

D. Premise

正解：A 解答を投票する

出題：3

An implementation team has requested an org containing the Energy and Utilities Cloud Large Account Sales Management application. After working with the app. they determine that they need the functionality of the homepage for agents and team leaders.
How does the team get the required components into their development environment?

A. The team should take a look at the application code, and then go and re-type the code into their development environment.

B. The team should request the Energy and Utilities Cloud engineering team to deploy the necessary components into the project development environment.

C. The team should follow the documentation and migrate the required components into the* development environment.

D. The team needs to copy and paste the required components from their trial environment into their development environment.

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：4

An energy company was recently onboarded on Energy and Utilities Cloud. They want to launch a customer service portal that provides customers with a 360-degree view of their energy and utility accounts and includes guided processes for common actions.
Which Energy and Utilities Cloud application should they use?

A. Energy and Utilities Contact Center Console

B. Utility Self-Serve Portal

C. Customer Acquisition Management

D. Experience Self-Serve Portal

正解：B 解答を投票する

出題：5

Which three features are included in the Energy and Utilities Cloud Console?

A. Configuration options with significant coding

B. Customer 360 view

C. Multiple tabs, such as Overview.Biling. and Usage

D. Customer Story

E. Rate Comparison

正解：B,C,E 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

An energy company needs to migrate its legacy data to Energy and Utilities Cloud. What's the recommended first step to ensure a proper migration process?

A. Migrate the data using one of the available tools, such as the Salesforce Data Loader or third party data migration tools.

B. Assess the data m the legacy system to determine what needs to be migrated and what can be left behind

C. Clean, transform, and format the source data to meet the requirements of the Energy and Utilities Cloud Data Model

D. Establish a testing and validation process to ensure that the data is accurate and complete

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：7

An energy company provides gas and electricity services to some of its customers, but not all When a new customer moves in, what object is used to determine what type of service is available at the premise?

A. Account

B. Asset

C. Service Point

D. Meter

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：8

An energy customer has purchased a new home and needs to transfer their service.
Which object needs a new record created to track service at the new location?

A. An account record with record type Billing

B. An account record with record type Service

C. An account record with record type Consumer

D. An account record with record type Service Aggregator

正解：B 解答を投票する

AP-207試験無料問題集「Salesforce Energy and Utilities Cloud Accredited Professional 認定」