CRT-271試験無料問題集（285題）「Salesforce Certification Preparation For Community Cloud Consultants 認定」

出題：1

The Community administrator at Universal Containers has received reports from users about not being able to see each other in the People tab. However, users are able to view other's conversations within groups of which they are a part. Why are users unable to see each other in the People tab?
Select one or more of the following:

A. External users can only view eachother if they are in the same Account

B. The Administrator has deselected Community User Visibility

C. Users did not approve each others' Friend Requests within the Community

D. External users cannot view each other within Partner Communities

正解：B 解答を投票する

出題：2

When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT visible to all partner Community users. What should the Salesforce Admin do to fix this problem?

A. Update the Admin profile so that the Knowledge tab is visible

B. Add the Global Header permission set to all Community users

C. Create a Knowledge article and make it visible to the appropriate channel

D. Edit the Partner Community profile so that the Knowledge tab is visible

正解：C 解答を投票する

出題：3

Universal Containers uses Customer Community licences.
One of its largest customers wants to run reports. What licence type will allow Universal Containers to meet this requirement? Select one or more of the following:

A. Portal Manager

B. Customer Community Plus

C. Lightning External Apps

D. High Volume Customer Portal

正解：D 解答を投票する

出題：4

It's been a long and exciting week of developing your new Customer Community, so exciting in fact you just removed the Administrator profile from the Selected Community Profiles and can no longer access the Community.What should you do next?

A. Perform Community Membership updates using the API

B. Create a case with Salesforce support

C. Disable the community and reactivate it as this automatically adds the Administrator Profile

D. Go into Setup >> Community Settings and Select >> Apply default access settings

正解：A 解答を投票する

出題：5

An organisation'sadministrator is tasked with setting up and configuring Reputation within a new community.
Per the provided requirements, there should be 5 (five) total reputation levels and the point range of the highest level must start at 5001 points. Which three tasks must occur in order to successfully deploy Reputation, per the requirements?
Choose 3 answers
Select one or more of the following:

A. Provide a custom name for each reputation level

B. Remove and addreputation levels as required

C. Enable setup and display of reputation levels

D. Configuration point ranges for the levels

E. Upload a badge image for each reputation level

正解：B,C,D 解答を投票する

出題：6

ACME Enterprises wish to establish two Customer Communities one for their VIP Customers and another for all Customers. ACME enterprises do not require different functionality from each Community but rather wish to increase the level of personal interactions from staff in the VIP community. How should the Administrator at ACME Enterprises configure access to the Community?

A. Chatter Groups

B. Permission Sets

C. Public Groups

D. Profiles

E. Sharing Rules

正解：B 解答を投票する

出題：7

Universal Containers is rapidly expanding its partner network across Latin America and Europe and has received feedback that partner engagement has been hampered by the lack of resources in the partners native languages. Which three individual steps should a Community Cloud consultant take to provide a better experience for these international partners? Choose 3 answers Select one or more of the following:

A. Use the language selector component to let users select their preferred language

B. Embed a link to Google Translate all pages

C. Set up Translation Workbench and ensure translators are assigned

D. Set up custom URLs to route users from country domains to the correct Community pages

E. Enable multiple languages in the Knowledge language settings

正解：A,C,E 解答を投票する

出題：8

Universal containers has the following requirements for its partner Community
- Three levels of role hierarchy for its partner users: Account executive, Account manager, and Account sales rep
- The partner account executive is able to see all of the lead records visible to their team
- The partner account sales rep is unable to see the lead records byother account sales reps, account managers, or account executives
- Partners want to give some Account sales reps access to Lead records owned by other Account sales reps for the same partner account.
Which two steps should the Salesforce administrator text to fulfil these requirements?
Choose 2 answers
Select one or more of the following:

A. Enable super user access to contacts for users assigned to the Account sales rep role

B. Enable super user access to contacts for assigned users to the Account manager role

C. Enable super user accessin Community Settings

D. Enable super user access in Community Management

正解：A,C 解答を投票する

出題：9

Universal Containers (UC) is launching a Partner Community for its resellers who have access to leads, opportunities, and dashboards. UC has the following requirements to support their partners during the sales cycle:
- UC can engage with partners during the sales cycle
- UC can have internal only discussions
- The channel manager can bring any UC employeeto the discussion
- UC employees might have access to the partner community
How should a Salesforce administrator fulfil these requirements?
Select one or more of the following:

A. Leverage the opportunity feed and manual shares for access control

B. Leverage unlisted groups and record sharing for access control

C. Leverage private groups and record sharing the access control

D. Leverage the opportunity feed and group record layout access control

正解：A 解答を投票する

出題：10

When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT Visible to all partner Community users. What should the Salesforce Admin do to fix this problem?

A. Edit the Partner Community profile so that the Knowledge tab is visible.

B. Create a Knowledge article and make it visible to the appropriate channel.

C. Add the Global Header permission set to all Community users.

D. Update the Admin profile so that the Knowledge tab is visible.

正解：B 解答を投票する

出題：11

A Salesforce Admin at Universal Containers needs to set up moderation rules and criteria for their customer Community. There are 18 separate keyword criteria for this community. How many rulesare required to accommodate all of the criteria?

A. 8

B. 6

C. 18

D. 5

正解：C 解答を投票する

出題：12

Which two actions should the Salesforce Admin take to meet these requirements? Universal Containers is launching a support Community with the following requirements:* The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.* The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.* They have 50 Salesforce Live Agent Licenses provisioned in their org.

A. EnableLive Agent in Community Settings.

B. Configure Live Agent in the Salesforce org.

C. Set up Live Agent in Community Management.

D. Add a custom Live Agent Lightning component.

正解：B,D 解答を投票する

出題：13

Universal Containers is setting up their moderation settings on their Community. They have developed 7585 keywords to monitor. What is the minimum number of keyword lists needed to accommodate all 7585 keywords?

A. 2

B. 4

C. 5

D. 3

正解：B 解答を投票する

出題：14

Northern Trail Outfitters uses Salesforce internally and needs tolaunch a Community for their customers. * Northern Trail Outfitters works with a survey partner and needs to extend that capability to the Community users. * Northern Trail Outfitters works with an electronic signature partner and needs to extend thatcapability to the Community users. * This Community needs to be built with the Customer Service Template. All integrations must be mobile- first. * Both partners have Community Lightning Components available. What should a Salesforce Admin do to accomplish this task?

A. Install and configure the Community Lightning Components for surveys and electronic signatures available from the two Partners.

B. Design and develop custom Community Lightning Components for surveys and electronic signatures.

C. Design and develop an API-level integration with the Survey and electronic signature partners and make it available for Community users.

D. Install and configure the non-Lightning Components for surveys and electronic signatures available from the Partners

正解：A 解答を投票する

CRT-271試験無料問題集「Salesforce Certification Preparation For Community Cloud Consultants 認定」