FS-Con-101試験無料問題集（165題）「Salesforce Certified Field Service Consultant 認定」

出題：1

Universal Containers wants service managers to quickly Identify location and status changes in the lifecycle of a specific component in a customer's install base.
What should a Consultant utilize to track the lifecycle?

A. A Product related list on Assets

B. Custom fields for change tracking on Assets

C. A Work Order related list on Assets

D. Field HistoryTracking on Assets

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

Which two objects are required when configuring an optimization job? Choose 2? answers

A. Work Type

B. Scheduling Policy

C. Polygons

D. Service Territory

正解：B,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：3

Each door lock that Universal Containers (UC)sells has a unique 20 digit code. The code represents the manufacturer, production run, and production number.
UC needs to track each lock. In addition to the installed locks, all Technicians carry five replacement units in their van stock, How should UC track the van stock door locks?

A. Create a product item and enter the Technicians' lock quantity.

B. Create a product item for each door lock utilizing standard fields.

C. Create a product item and enter the serial numbers in the related list.

D. Create a product item with all the serial numbers in the notes section.

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：4

Universal Containers wants to reduce its mean-time-to-service.
Which three Field Service processes should a Consultant recommend to accomplish this goal? Choose 3 answers

A. Dispatching

B. Adjust Scheduling Policy

C. Scheduling

D. Knowledge Base

E. Customer Entitlements

正解：A,C,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：5

Universal Containers tracks customer issues in its call center. Sometimes a Technician is required at the customer's location to resolve the issue.
Which sequence of steps should a Consultant recommend to dispatch the Technician?

A. Create Case, Create Service Appointment, Create Work Order, Dispatch Service Appointment.

B. Create Service Appointment, Create Work Order, Create Case, Dispatch Service Appointment.

C. Create Case, Create Work Order, Create Service Appointment, Dispatch Service Appointment.

D. Create Work Order, Create Case, Dispatch Work Order, Create ServiceAppointment.

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

One of the products sold by Universal Containers requires quarterly service appointments.
Which feature should a Consultant use to meet this requirement?

A. Build a Process for Service Appointments.

B. Implement Path for Work Orders.

C. Define a repeating Work Type.

D. Configure a Maintenance Plan.

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：7

Northern Trail Outfitters (NTO) wants to track and report on individual tasks completed, including parts consumed and pricing details, as part of theWork Order completion process. NTO wants to schedule one or multiple tasks to different Technicians as needed.
How should the Consultant meet the requirement utilizing
the standard Salesforce Field Service Data Model?

A. Create Custom Object records, eachwith its own child Service Appointment.

B. Create multiple Service Appointments, each with its own child task records.

C. Create Work Order Line Items, each with its ownchild Service Appointment.

D. Create multiple Service Appointments, each with its own child Work Order Line Item.

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：8

Universal Containers has dispatchers who can set up new territories, define new schedule policies, and control settings on the Gantt chart.
In addition to Field Service Lightning Dispatcher Permissions and the Field Service Lightning Dispatcher License, which permissions should a Consultant assign to the dispatchers?

A. Field Service Lightning Scheduling License

B. Field Service Lightning Mobile License

C. Field Service Lightning Standard Permissions

D. Field Service Lightning Admin Permissions

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：9

An inventory manager at Universal Containers wants to better understand the distribution of a critical and expensive part across all inventory locations as the part is reused and restocked.
What should the Consultant leverage to meet this requirement?

A. Maintenance Plan

B. Assets

C. Product Item

D. Entitlement Plan

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：10

An extreme whether situationimpacts both the volume of work and number of available resources at universal container Which approach should a consultant recommend to realign available resources with?
open work?

A. Resource Schedule optimization

B. Global optimization

C. Emergency scheduling

D. Customer first scheduling

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：11

Universal Containers is deploying Field ServiceLightning in Europe, where pricing varies by country.
What Price Book structure is recommended?

A. Utilize a custom Price Book specific to each country.

B. Utilize a custom Price Book with pricing rules applied.

C. Utilize the standard Price Book with pricing rules applied.

D. Utilize a standard Price Book specific to each country.

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：12

Universal Containers (UC) schedules jobs that require multiple steps when on-site. UC wants to add a new status to theexisting status flow.
Which two configurations should the Consultant set up to meet this requirement?
Choose ? answers

A. Add new Status to the Service Appointment.

B. Add new status to Status Transitions.

C. Add new Status to the Case.

D. Add the Status Transitions to the Technicians' Profile.

正解：A,B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：13

The system administrator at Ursa Major Solar creates several custom actions on the Work Order object. Field technicians report that the actions are visible while using the Salesforce mobile app but not visible in the Field Service mobile app.
What are two reasons why the actions only display in the Salesforce mobile app?
Choose 2 answers

A. The actions were not added to the Mobile and Lightning Actions section on the page layout.

B. The actions were not added to the Classic Publisher Quick Actions section on the page layout.

C. The action type being utilized on the Work Order object is Lightning component.

D. The action was added as part of the Salesforce mobile navigation settings options.

正解：A,B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

FS-Con-101試験無料問題集「Salesforce Certified Field Service Consultant 認定」