FSL-201試験無料問題集（165題）「Salesforce - Implementing Field Service Lightning 認定」

出題：1

The Org-Wide Default sharing for a Service Appointment is set to Private.
If the Service Appointment is cancelled, which users will have visibility to the record?

A. Owner of Service Appointment and members of User Territory

B. Owner of Service Appointment and members of Service Territory

C. Assigned Resources, Qwner of Service Appointment and members of User Territory

D. Assigned Resources, Owner of Service Appointment and members of Service Territory

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

Universal Containers wants to make it easier for Managers to monitor Preventative Maintenance work orders using the Dispatcher Console.
Which two filtering options should managers use to find the appropriate work orders?
Choose ? answers

A. The Dispatcher Work Order Polygon and filter the list to show only desired service appointments

B. The Dispatcher Console Map and filter the list to show only desired service appointments

C. The Dispatcher Console Appointment list and filter the list to show only desired service appointments

D. The Preventative Maintenance Gantt and filter the list to show only desired work orders

正解：C,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：3

At Northern Trail Outfitters (NTO), agents are expected to complete a variety of tasks. They create cases and work orders, and need Read access to work types and work rules. They also book and manage appointments, assign mobile resources, and optimize their mobile workforce's schedule.
What is the best permission set{s) a consultant should
recommend assigning to NTO agents?

A. Agent and Resource

B. Dispatcher

C. Mobile, Agent, and Resource

D. Agent

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：4

An agent has to create a Work Order for a complex installation. A Work Order Line Item is created for each required component so it can be tracked and priced separately. However, a few of the components are only on the company's Preferred Price Book while the others are on the U.S. Price Book.
Which solution should a Consultant recommend so the agent can meet this requirement?

A. Create one Work Order and override the price on Work Order Line Items for products on the Preferred Price Book.

B. Create one Work Order for each Price Book and use Work Types to assign the Price Book to each Work Order Line Item.

C. Create one Work Order and add Work Order Line Items based on the Price Book selected on the Work Type.

D. Create one Work Order for each Price Book and add Work Order Line Items to the appropriate Work Order based on its Price Book.

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：5

One of Universal Containers's customers allows maintenance only between 12 PM -1:00 PM.
On which object should a Consultant set Operating Hours to meet this requirement?

A. Service Territory Members

B. Service Appointments

C. Accounts

D. Service Territories

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

Universal containers has a large volume of cancellations occurring on their Work Orders. The COO wants to manage Work Order cancellations and subsequent follow-ups. Which two options should a Consultant recommend? Choose 2 answers.

A. Re-use the existing Work Order for the follow-up.

B. Create a child Work Order for the follow-up Work Order.

C. Change the Work Order with a status of "New."

D. Change the Work Order with a closed status of "Cancelled."

正解：A,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：7

Which two scenarios are fully supported by Maintenance Plans?
Choose 2? answers

A. Quarterly sales visits to a customer

B. Site inspections during the first week of the "year

C. Appointments on the first Tuesday of the month

D. Weekly recurring appointments at 8:00 AM

正解：C,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：8

Northern Trail Outfitters (NTO) asks its clients for feedback on every service visit. NTO wants to dispatch the appropriate Technicians based on customer feedback.
What are two ways the Consultant can meet this requirement?
Choose ? answers

A. Configure and add excluded and required resource business objectives to scheduling policies.

B. Configure customer preferences on the Service Resource record.

C. Configure resource preferences on the Account or Work Order.

D. Configure and add excluded and required resource Work Rules to scheduling policies.

正解：C,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：9

Universal Containers performs multi-staged jobs, where the second job can only begin after completion of the first job. How should a Consultant recommend implementing this process?

A. Create one Service Appointment and schedule it to two different Resources.

B. Create two Service Appointments and schedule them to the same Resource.

C. Create two Service Appointments, set the Related Service Appointment and Time Dependency.

D. Create one Service Appointment with the total duration of the two jobs and assign two Resources.

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：10

Northern Trail Outfitters (NTO) wants to track and report on individual tasks completed, including parts consumed and pricing details, as part of the Work Order completion process. NTO wants to schedule one or multiple tasks to different Technicians as needed.
How should the Consultant meet the requirement utilizing
the standard Salesforce Field Service Data Model?

A. Create Custom Object records, each with its own child Service Appointment.

B. Create multiple Service Appointments, each with its own child task records.

C. Create Work Order Line Items, each with its own child Service Appointment.

D. Create multiple Service Appointments, each with its own child Work Order Line Item.

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

FSL-201試験無料問題集「Salesforce - Implementing Field Service Lightning 認定」