Salesforce-Certified-Administrator試験無料問題集「Salesforce Certified Administrator 認定」

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トータル 248 問
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Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a weekto count the number of open cases related to an account.
How should the administrator recommend automating this business process?

解説: (GoShiken メンバーにのみ表示されます)
The Administrator at Cloud Kicks need to automatically route support cases, regardless of how they are created, to a queue based on case priority.
What tool should the administrator use?

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The administrator at AW Consulting has created a custom picklist field. Business users have requested that it be a text field. The administrator attempts to change the field type but, is unable to because it is referenced by other functionalities.
Which functionality is preventing the field type from being changed?

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The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their websites. Medium-priority and high-priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this purpose.
How should an administrator configure this requirement?

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The Administrator at Universal Container wants to add branding to salesforce.
Which two considerations should the administrator keep in mind?
Choose 2 Answers

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An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside oftheir network.
What are two considerations for this configuration?
Choose 2 answers

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Cloud Kicks generates leads for its different product categories (shoes, apparel, and accessories) through many different sources. While some lead sources are used for all three categories, other lead sources are specific to a single category. The VP of marketing requests that only the proper lead sources be displayed based on the product category chosen.
How should the administrator configure Salesforce to meet this requirement?

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Anadministrator at Ursa Major Solar needs to send information to an external accounting system What workflow action should the administrator use to accomplish this?

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Aw computing wants to prevent user from updating the Account Annual Revenue field to be a negative value or an amount more than $100 billion.
How should an administrator accomplish this request?

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Which setting on a profile makes a tab hidden in the All App Launcher or viable in arty app, but still allows a user to view records that would normally be found under this tab?

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Executives at Cloud Kicks have reported that their dashboards are showing inaccurate data. The administrator has discovered been changing the sourcereports.
Which two actions should the administrator take to preserve the integrity of the source reports?
Choose 2 answers

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An administrator Creates a custom text area field on the Account object and adds it to the service team's page layout. The services team manager loves the addition of this field and wants it to appear in the highlights panel so that the services reps can quickly find it when on the Account Page How should the administrator accomplish this?

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At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well.
Which are two considerations for enabling this functionality?
Choose 2 answers

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Cloud Kicks executives have noticed the opportunity Expected revenue Field displays incorrect values.
How Should the administrator correct this?

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The administrator at Aw Computing wantsAccount Details, related list and chatter feeds to each appear on separate tabs when reviewing an account.
Which type of page should the administrator create?

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The standard Lead Rating field has picklist values of Hot, Warm, and Cold. A list of new leads was importance without errors even though several records had the value of Unrated in the Rating field.
How were these records added without error?

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Cloud Kicks need to be able to show different picklist values for sales and marketing users.
Which two options will meet this requirement?
Choose 2 answers

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DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases.
Whichtwo solutions should an administrator use to meet this request?
Choose 2 answers

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The CTO of AW Computing has defined a new policy for cases to improve customer satisfaction. All cases submitted with a Case Reason of Installation must be acknowledged immediately via email and assigned to the appropriate agents. Any cases that are stillin the New status after 4 hours must be escalated to support management.
What case management tools need to be utilized for this requirement?

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トータル 248 問