Salesforce-Sales-Representative試験無料問題集（129題）「Salesforce Certified Sales Representative 認定」

出題：1

After a salesrepresentative presents a value proposition to customers, they raise some objections. The sales rep understands their reasoning and negative emotional reaction.
Which step should the sales rep take next to address these objections?

A. Ask questions to determine if they can get the deal back on track.

B. Stand by the solution and point out their misunderstanding.

C. Compare risks and benefits using features, advantages, and benefits (FAB).

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

In the context of deal management, why is it important for asales representative to earn a deeper level of trust and access to decision makers within the customer's organization?

A. To increase the sales rep's personal network and influence

B. To enhance the sales rep's understanding of the customer's needs

C. Togain access to information about the customer's competitors

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：3

A sales representative is assigned to high-value prospects.
What can the sales rep do to gain their interest?

A. Identify potential trigger events as the reason to reach out to prospects.

B. Focus on personal details when communicating with the prospect.

C. Connect with customers associated with the prospect on social media.

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：4

How many days are recommended between calls when reaching out to contacts at strategic accounts?

A. Four business days

B. Twenty-fivebusiness days

C. Two business days

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：5

A sales representative wants to interact with prospects on platforms they use regularly.
Which approach should the sales rep take?

A. Lead nurturing

B. Cold calling

C. Social selling

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

What is animportant consideration for a sales representative as they create a sales proposal?

A. To include adetailed diagram and explanation of the sales process

B. To highlight how the solution addresses the customer's needs and challenges

C. To leverage a standard approach for all sales quotes and customer accounts

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：7

A sales representative wants to track which opportunities in their pipeline contain items that customers need for an event next month.
How does tracking this help the sales rep manage risk?

A. These deals must be assigned a surcharge.

B. These deals can be expedited it required.

C. These deals can moveto the next stage.

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：8

A sales representative proposes an engagement solution that works seamlessly across all media to a customer.
Which strategy supports the solution?

A. Social networks

B. Two-way dialogue

C. Multi-channel

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：9

A sales representative receives an objection and encourages the customer to elaborate on their hesitation and responses.
Which type of questions are they leveraging?

A. Clarifying

B. Confirming

C. Change

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：10

After a number of meetings and conversations, a sales representative is invited to pitch to a prospective customer.
How should the sales rep build credibility with the prospect to better their chances of a successful pitch?

A. Base the pitch on the sales rep's company's proven, most successful product lines.

B. Base the pitch on discovery research into the prospect's customers' challenges.

C. Base the pitch on what the prospect has explicitly told them in previous conversations.

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

Salesforce-Sales-Representative試験無料問題集「Salesforce Certified Sales Representative 認定」