試験N10-008 トピック2 問題816 スレッド

CompTIA N10-008のリアル試験問題集
問題 #: 816
トピック #: 2
A help desk technician discovers the following note while reviewing tickets in a customer's account:

Which of the following describes what the technician was documenting with this note?

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The technician was identifying the problem by gathering information with this note. This is the first step of the troubleshooting methodology, which is a systematic process of finding and resolving issues in a network or system. By gathering information, the technician can understand the symptoms, scope, and impact of the problem, as well as collect relevant data from various sources, such as users, logs, tools, or documentation.
The note shows that the technician was asking questions to the user, checking the network status and configuration, and reviewing previous tickets to gather information about the problem. References: [CompTIA Network+ Certification Exam Objectives], Troubleshooting Methodology - CompTIA Network+ N10-007 -
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kkkkkkkkk 2024-04-24 10:00:27

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kkkkkkkkk
2024-04-24 22:00:27
cant see the image very well
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