7392X試験無料問題集（64題）「Avaya Aura® Call Center Elite Implementation 認定」

出題：1

Customers need to use the extension 5004 for announcements In a vector but the vector will not save. To ensure that the resources are configured, what should be done first?

A. Record an announcement.

B. Configure a dial plan with a 4-d|git feature access code.

C. Configure a dial plan with a 4-digit extension that begins with 5.

D. Configure an announcement using the extension 5003.

正解：A 解答を投票する

出題：2

Which form displays the total number of Automatic Call Distribution (ACD) agents that can be logged in simultaneously?

A. System-Parameters Security

B. Feature-Related System Parameters

C. Special System Parameters

D. System-Parameters Customer-Options

正解：D 解答を投票する

出題：3

Agents/supervisors want to have the ability to login/logout of splits/skills, change their work mode, and perform service observing.
What is used to facilitate this ability?

A. Feature Access Codes (FACs)

B. Dial Access Plans

C. Skill Assignment

D. Business Advocate (BA)

正解：A 解答を投票する

出題：4

A customer is currently using the Communication Manager Automatic Call Distribution (ACD) feature, and will be enabling the Expert Agent Selection (EAS) feature.
With EAS Enabled, which software mechanism is used for queuing?

A. VDNs

B. Agent Stations

C. Skills

D. Agent IDs

正解：B 解答を投票する

出題：5

Refer to the exhibit.

Given the information in the exhibit, what happens to a call if someone calls this vector on Tuesday January 1 at 10:00?

A. The call will be disconnected

B. The call will be routed to 2049

C. The call will be routes to 2048

D. The call will queue to skill 1

正解：C 解答を投票する

出題：6

Which two Vector Variable types are strictly global in scope? (Choose two.)

A. value

B. collect

C. ani

D. Stepcnt

E. dow

正解：B,C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

7392X試験無料問題集「Avaya Aura® Call Center Elite Implementation 認定」