A. monitoring SLA targets
B. rapid testing and release of new application versions
C. orchestrating run-book tasks and processes
D. monitoring from Windows or Linux based management platforms
E. consolidating events and automatically correlating
A. improved Mean Time To Repair (MTTR) and reduced end user impact hours
B. increased frequency of delivery and quality of new application versions
C. streamlined deployment of new desktop environments
D. improved asset lifecycle management
E. ability to report, plan, and optimize the use of resources in virtualized environments
A. the ability to improve the relationship between business services and IT infrastructure
B. the ability to maintain security and compliance in evolving IT environments
C. the ability to proactively mitigate risk in a dynamic business environment
D. the ability to monitor IT services and processes that support the business
E. the ability to provide visibility into business metrics such as KPIs
F. the ability defend the network and protect end users from next generation threats in real time
A. IT Executive Scorecard
B. IT Financial Planning and Analysis
C. Application Portfolio Management
D. Project and Portfolio Management
