1Z0-1064-26試験無料問題集（79題）「Oracle Fusion Service 2026 Implementation Professional 認定」

出題：1

Your customer sells a wide variety of Mobile phones. To classify service requests efficiently you plan to create a new primary category called Mobile Phones.
Which four steps are required to define this new category?

A. Select Service Catalog in Functional Areas.

B. Check the Active flag.

C. Select the task Manage Service Request Categories.

D. Select Create Category > Create Top-Level Category.

E. Select Status = "Active".

F. Complete Category Name.

G. Select Create Category > Create Child Category.

正解：C,D,E,G 解答を投票する

出題：2

If you did not use the Reference Implementation template for your Digital Customer Service (DCS) application, you will _________.

A. not be able to preview your application before you publish it

B. have to contact Oracle Support for the permission to deploy your custom DCS application

C. be required to create all of your own components for the display of Engagement Cloud objects

D. be required to map roles so that the Visual Builder Cloud Service role matches the Engagement Cloud role

正解：C 解答を投票する

出題：3

You need to extract all service Request (SR) data from your Engagement Cloud site from the last 12 months.
Identify two valid approaches to get this large volume of data.

A. You can schedule incremental exports as ESS jobs (also known as a "scheduled process") on a periodic basis, such as weekly or monthly.

B. You must retrieve large volumes of data through a REST API endpoint.

C. You can schedule a single export as an ESS job (also known as a "scheduled process") for all 12 months of SR data.

D. You can download large volumes of SR data from the Analytics interface.

正解：C,D 解答を投票する

出題：4

Which two keyboard shortcuts can be modified?

A. Save and Close

B. OK

C. Cancel

D. Save and Continue

E. Create Service Request

正解：B,E 解答を投票する

出題：5

Which three statements are true?

A. Like other Oracle Cloud Applications, Engagement Cloud provides REST APIs to integrate with other services.

B. Oracle Engagement Cloud shares a common data model with Oracle Sales Cloud and other Oracle Cloud Applications.

C. Oracle Engagement Cloud shares a common customization toolset including Sandboxes, Application Composer, Page Composer and Groovy scripting, with Oracle Sales Cloud and other Oracle Cloud Applications.

D. Like other Oracle Cloud Applications, Engagement Cloud provides SOAP APIs to integrate with other services.

正解：A,B,D 解答を投票する

出題：6

Which two options are true about reporting on milestones?

A. Administrator-defined milestone data is not included in Analytics.

B. An as-delivered SLA Infolet shows near-overdue and overdue milestones.

C. Milestone reporting is performed via the CRM Service Request Real-Time subject area.

D. No standard reports on milestones are provided.

正解：A,B 解答を投票する

出題：7

Which two are true characteristics about the lifecycle of a service request?

A. Users can reopen a service request when the status is set to "Closed".

B. "Closed" status is set by an automatic job after a specified number of days.

C. "Customer working" is one of the five seeded status types.

D. Users can reopen a service request when the status is set to "Resolved".

E. If required, users can manually set the "Closed" status for a service request.

正解：B,D 解答を投票する

出題：8

You have been instructed to implement the "My Knowledge" page for your customer's Engagement Cloud site.
Which is the correct first action in configuring "My Knowledge"?

A. Use the task "Manage Service Request knowledge Profile Options", search for the "SVC_ENABLE_KNOWLEDGE_IN_SR" profile option, and set "SITE" value to "Yes".

B. Use the task "Manage Administrator Profile Values", search for the "Enable My Knowledge Menu for Help Desk" profile option, and activate it.

C. Use the task "manage Administrator Profile Values", search for the "Enable My Knowledge Menu for Service" profile option, and activate it.

D. Use the task "Manage Service Request knowledge Profile Options", search for the "SVC_ENABLE_ARTICLE_CREATION_EDITION" profile option, and set the "SITE" value to "Yes".

E. Use the task "Manage Administrator Profile Values", search for the "Enable My Knowledge Menu for All Users" profile option, and activate it.

F. Use the task "Manage Service Request knowledge Profile Options", search for the "SVC_ENABLE_KNOWLEDGE_PAGE_EXTERNAL_USERS" profile option, and set "Site" value to "Yes".

正解：E 解答を投票する

1Z0-1064-26試験無料問題集「Oracle Fusion Service 2026 Implementation Professional 認定」