Field-Service-Consultant試験無料問題集（165題）「Salesforce Certified Field Service Consultant 認定」

出題：1

Universal containers plans to deploy field service lightning to 100 external contractors. There are 75 contractors who need access to work Orders assets mobile app, and chatter. the remaining 25 contractors are paid a commission on sales of containers and need to schedule resources.
Which license types and quantities should the consultant recommend?

A. 25 contractors75 contractors25 contractors

B. 25 contractors100 contractors

C. 100 contractors100 contractors

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

The system administrator at Ursa Major Solar creates several custom actions on the Work Order object. Field technicians report that the actions are visible while using the Salesforce mobile app but not visible in the Field Service mobile app.
What are two reasons why the actions only display in the Salesforce mobile app?
Choose 2 answers

A. The actions were not added to the Mobile and Lightning Actions section on the page layout.

B. The actions were not added to the Classic Publisher Quick Actions section on the page layout.

C. The action type being utilized on the Work Order object is Lightning component.

D. The action was added as part of the Salesforce mobile navigation settings options.

正解：A,B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：3

Northern Trail Outfitters (NTO) wants to track and report on individual tasks completed, including parts consumed and pricing details, as part of theWork Order completion process. NTO wants to schedule one or multiple tasks to different Technicians as needed.
How should the Consultant meet the requirement utilizing
the standard Salesforce Field Service Data Model?

A. Create Custom Object records, eachwith its own child Service Appointment.

B. Create multiple Service Appointments, each with its own child task records.

C. Create Work Order Line Items, each with its ownchild Service Appointment.

D. Create multiple Service Appointments, each with its own child Work Order Line Item.

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：4

The Org-Wide Default sharing for a Service Appointment is set to Private.
If the Service Appointment iscancelled, which users will have visibility to the record?

A. Owner of Service Appointment and members of User Territory

B. Owner of Service Appointment and members of Service Territory

C. Assigned Resources, Qwner of Service Appointment and members of User Territory

D. Assigned Resources, Owner of Service Appointment and members of Service Territory

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：5

A Dispatcher notices that the Crew assigned to a Service Appointment is missing a skill for the work assigned.
How can the Dispatcher update the Service Crew to meet those requirements?

A. Update the Service Crew on the Service Appointment's Work Type.

B. Create a new ServiceAppointment with a different Crew.

C. Edit the Service Appointment and add a neew Service Resource.

D. Use the Crew Management tool to add Service Resources to the Crew.

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

Universal Containers wants to assign Service Appointment based on the Polygon of the child service territory in the hierarchy.
How should a Consultant assign Service Appointments to the Polygon?

A. Set the Polygon Assignment Policy to the Lowest Level.

B. Set the Territory Assignment Policy to the Lowest Level.

C. Set the Polygon AssignmentPolicy to the Highest Level.

D. Set the Territory Assignment Policy to the Highest Level.

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：7

AW Computing technicians handle different kinds of jobs, many of which involve installing or replacing parts. Having the appropriate inventory is critical to completing the jobs on time.
How should field service be configured to ensure the parts required for a job are listed correctly on the work order?

A. Include the required products in the work type.

B. Add the product fields to the work order layout.

C. Create a flow to add the products to the work order.

D. Ensure the product items are available in inventory.

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：8

Universal Containers (UC) wants to track the Asset lifecycle when equipment has been swapped out.
What should a Consultant recommend to meet thisrequirement?

A. Add the field history tracking related list to the Asset Page and configure the Product Request object,

B. Add the Related Asset related list to the Asset Page and configure the Asset Relationship object.

C. Add the Related Asset related list to the Asset Page and configure the Product Request object

D. Add the field history tracking related list to the Asset Page and configure the Asset Relationship object.

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：9

Universal Containers wants to ensure that Service Appointments are only assigned toActive Resources.
Which configuration should a Consultant recommend for the Scheduling Policy?

A. Preferred Resources

B. Match Boolean

C. Match Fields

D. Required Resources.

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：10

Universal Containers wants to limit their Technicians' view of Work Orders and Service Appointments in the SalesforceField Service mobile app.
What should a Consultant recommend to control their Technicians' view?

A. Field Sets

B. Visualforce Pages

C. Mini-Page Layouts

D. Page Layouts

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

Field-Service-Consultant試験無料問題集「Salesforce Certified Field Service Consultant 認定」