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Salesforce Communications Cloud Accredited Professional (AP) 認定 Salesforce-Communications-Cloud 試験問題:

1. ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.
Which communication cloud feature should consultant recommend for this use case to minimize the customer issue

A) Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.
B) Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.
C) Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ......trigger on custom object to insert product and related records in the product catalog.
D) Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.

2. ABC telecom is a large telecommunication operates with 75 million assets across its customer and business customers. The company cloud to take advantage of customer 360 capabilities. There are slight operational differences between the various regions where it sells services, some regions may have different readiness timelines. Which migration strategies should be opt?

A) Migrate Assets in chunks, portioning by geographical region and account type and then prioritize the migration based on regional timelines.
B) Migrate assets in chunks, portioning by geographical region and account type and then prioritize high value business accounts.
C) Do not migrate legacy assets and leverage external objects within salesforce to access them
D) Coordinate migration readiness across regions and execute migration all at once to ensure consistency

3. A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification with voice offers with a cardinality that allows up to 700. Which of the three statement are valid regarding the product model in this scenario?

A) Product Model use hierarchical modeling which is natively supports EPC
B) Product model uses OOTB features from EPC. Decomposition may fail when the maximum number of products is processed.
C) Modeling children with large cardinalities can result in processing inefficiencies for MACD operations.
D) Since the product model uses OOTB feature of EPC, MACD operations and decomposition are guaranteed to work well
E) This type of modeling is not supported in EPC and modular should follow a flat modelling technique.

4. Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.
What are the two preparatory steps that a consultant should take to ensure the stability in production?

A) Ensure that customer have enough Async Apex Callouts and platform events available to cover the load
B) Ensure Enterprise sales management (ESM) is employed to split the large order prior to submission to order management system
C) Ensure mule soft is employed for integration to reduce the consumption of salesforce resources
D) Ensure platform events mode is enabled

5. ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.

A) Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure
B) Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration
C) Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.
D) Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management

質問と回答：

質問 # 1 正解： A

質問 # 2 正解： A

質問 # 3 正解： A、B、C

質問 # 4 正解： A、D

質問 # 5 正解： C