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ISACA COBIT-2019（COBIT 2019 Foundation）試験は、COBIT 2019フレームワークの理解を証明したいITおよびビジネスのプロフェッショナル向けの貴重な認定試験です。この試験では、フレームワークの主要領域がカバーされ、個人の知識と理解が検証されます。この認定は、世界的に認められ、就職市場での競争力を高めることができます。
質問 # 45
The alignment goal titled "Security of information, processing infrastructure and privacy" is part of which IT balanced scorecard (BSC) dimension?
- A. Customer
- B. Internal
- C. Learning and growth
正解：B
質問 # 46
Which of the following would be an appropriate metric associated with an enterprise goal of "Business service continuity and availability"?
- A. Ratio of significant incidents that were not identified in risk assessments vs. total incidents
- B. Number of business processing hours lost due to unplanned service interruptions
- C. Satisfaction levels of board and executive management with business process capabilities
正解：B
質問 # 47
One year after IT governance is implemented, what KEY question should be asked and evaluated?
- A. Has the enterprise reduced its risk exposure?
- B. Has the enterprise leveraged lessons learned?
- C. Has the enterprise achieved expected benefits?
正解：C
解説：
The key question that should be asked and evaluated one year after IT governance is implemented is whether the enterprise has achieved expected benefits. Benefits are the positive outcomes or value that are derived from a project or program. Benefits can be tangible (such as increased revenue, reduced costs, improved efficiency, etc.) or intangible (such as enhanced reputation, customer satisfaction, employee engagement, etc.). Benefits realization is the process of planning, managing, measuring, and reporting the benefits that are delivered by a project or program. Asking and evaluating whether the enterprise has achieved expected benefits one year after IT governance is implemented is important because it helps to determine whether the IT governance system is effective in creating value for the enterprise and its stakeholders.12 References:
COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Implementation Guide:
Implementing an Information and Technology Governance Solution
質問 # 48
Which of the following management objectives is related to optimization of system performance?
- A. Managed availability and capacity
- B. Managed I&T management framework
- C. Managed service agreements
正解：A
解説：
The management objective related to optimization of system performance is managed availability and capacity. A management objective is a desired outcome of the management processes for information and technology. Managed availability and capacity is one of the 40 management objectives defined by COBIT that describes how to ensure that I&T services are delivered at agreed levels, as well as optimized for current and future needs.14 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance and Management Objectives
質問 # 49
The identification and definition of EGIT continual improvement success metrics is recommended and completed when:
- A. reviewing the effectiveness of EGIT implementation plan results.
- B. executing the EGII implementation program plan.
- C. developing the EGIT implementation program plan.
- D. defining the EGIT implementation road map
正解：C
解説：
As explained in the previous question, the success metrics for the EGIT continual improvement program are identified and defined in the third stage of the EGIT implementation life cycle, which is developing the EGIT implementation program plan. Therefore, the correct answer is D. The other options are incorrect because they refer to different stages of the EGIT implementation life cycle that do not involve defining the success metrics. Option A refers to the second stage, which is defining the EGIT implementation road map. This stage involves identifying and prioritizing the improvement opportunities based on a gap analysis between the current and desired states of EGIT. Option B refers to the fourth stage, which is executing the EGIT implementation program plan. This stage involves implementing the improvement actions according to the plan, monitoring and controlling the progress and outcomes, and reporting on the results. Option C refers to the first stage, which is initiating an EGIT program. This stage involves establishing a clear vision and scope for the EGIT program, obtaining senior management commitment and sponsorship, and setting up a governance structure for the program. References: : COBIT 2019 Design Guide: Designing an Information & Technology Governance Solution, page 28 1 : COBIT 2019 Design Guide: Designing an Information & Technology Governance Solution, page 43 1 : COBIT 2019 Design Guide: Designing an Information & Technology Governance Solution, page 24
質問 # 50
The alignment goal "Delivery of I&T services in line with business requirements" is organized into which IT balanced scorecard (BSC) dimension?
- A. Financial
- B. Internal
- C. Customer
正解：C
解説：
Explanation
The alignment goal "Delivery of I&T services in line with business requirements" is organized into the customer dimension of the IT balanced scorecard (BSC). The IT BSC is a strategic performance management tool that helps enterprises to translate their IT vision and strategy into operational objectives and measures.
The IT BSC consists of four dimensions: customer, financial, internal, and learning and growth. The customer dimension focuses on how well IT meets the needs and expectations of its customers and stakeholders. Delivery of I&T services in line with business requirements is one of the 17 generic alignment goals defined by COBIT that supports the customer dimension.12 COBIT 2019 Framework:
Introduction and Methodology, COBIT 2019 Framework: Governance System
質問 # 51
Which of the following COBIT components includes a list of artifacts with links to relevant governance and management practices?
- A. Information flow and items
- B. Policies and procedures
- C. Organizational structures
正解：C
解説：
Explanation/Reference: https://www.businessbeam.com/blog/cobit-2019/
質問 # 52
Time-to-market is a market that is directly related to which of the following enterprise goals?
- A. Optimization of internal business process functionality
- B. Portfolio of competitive products and services
- C. Managed digital transformation programs
正解：B
解説：
Explanation
Time-to-market is a market factor that is directly related to the enterprise goal of portfolio of competitive products and services. Time-to-market is the measure of how quickly an enterprise can deliver new or improved products or services to its customers. It affects the competitiveness, profitability, and customer satisfaction of the enterprise. Portfolio of competitive products and services is one of the 17 generic enterprise goals defined by COBIT that describes the desired outcome of providing products or services that meet customer needs and expectations, and that are superior to those offered by competitors.13 References: COBIT
2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance and Management Objectives
質問 # 53
A privately held company is planning to be listed on the stock exchange and is working on meeting regulatory requirements. After considering an assessment by external consultants, the company has decided to implement the process 'Ensured Stakeholder Engagement." Who is BEST suited for this responsibility?
- A. Relationship manager
- B. Chief information officer
- C. Chief information security officer
- D. The board and executive management
正解：D
解説：
Explanation
The process 'Ensured Stakeholder Engagement' (EDM04) is one of the governance processes in COBIT 2019 that involves establishing transparent communication with stakeholders about their needs and expectations from information and technology governance. This process also involves ensuring stakeholder involvement in governance decision making and monitoring stakeholder satisfaction with governance outcomes. One of the roles that is best suited for this responsibility is the board and executive management, who are the highest-level governance body and decision makers in an enterprise. The board and executive management have a duty to ensure that they understand the needs and expectations of various stakeholders such as shareholders, regulators, customers, employees, suppliers, etc., and that they communicate effectively with them about the enterprise's strategy, objectives, performance, risks, issues, opportunities, etc., related to information and technology governance. The board and executive management also have a responsibility to involve stakeholders in governance decision making by soliciting their input, feedback, opinions, suggestions, etc., and by considering their interests and perspectives when making governance choices. The board and executive management also have a role in monitoring stakeholder satisfaction with governance outcomes by measuring stakeholder value realization from information and technology investments and initiatives.References: : COBIT 2019 Process Reference Guide: Governance and Management Objectives, page 25-27 : COBIT 2019 Framework: Governance and Management Objectives, page 19-20
質問 # 54
Which role is responsible for managing the development, implementation, evaluation and ongoing maintenance of new and existing products and services?
- A. Business process owner
- B. Product manager
- C. Service manager
正解：C
解説：
According to the COBIT 2019 Design Guide, a service manager is responsible for managing the development, implementation, evaluation and ongoing maintenance of new and existing products and services. A service manager ensures that the products and services meet the needs and expectations of the customers and stakeholders, and that they are aligned with the enterprise strategy and objectives. A service manager also monitors and reports on the performance and quality of the products and services, and initiates improvement actions when necessary.1, p. 64 References: 1: COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution
質問 # 55
Which of the following comprises the "information flow" component of a governance system?
- A. Process practices that include inputs and outputs
- B. Assignment of responsibility and accountability roles
- C. People, skills and competencies
正解：A
解説：
Explanation
The process practices that include inputs and outputs comprise the information flow component of a governance system. A governance system is a set of components that provide direction, oversight, evaluation, monitoring, assurance, etc., for an enterprise's information and technology. A governance system consists of seven components: governance components (such as structures, processes, principles, policies, etc.), governance enablers (such as people, skills, culture, information, services, etc.), governance outcomes (such as value creation, risk optimization, resource optimization, etc.), information flow (the exchange of information among components), culture (the shared values, beliefs, norms, and attitudes), ethical behavior (the conduct that conforms to moral principles), stakeholder needs (the requirements or expectations of internal or external stakeholders). The information flow component comprises the process practices that include inputs and outputs that enable the exchange of information among components.14 References: COBIT 2019 Framework:
Introduction and Methodology, COBIT 2019 Framework: Governance System
質問 # 56
An enterprise has been consistently growing over the years and has decided to adapt the COBIT framework from the growth perspective of the balanced scorecard dimensions. Which of the following enterprise goals is MOST relevant to select?
- A. Customer-oriented service culture
- B. Optimization of business process costs
- C. Managed business risk
- D. Product and business innovation
正解：C
解説：
The most relevant enterprise goal for an enterprise that has been consistently growing and has decided to adapt the COBIT framework from the growth perspective of the balanced scorecard dimensions is Option B: Managed Business Risk. The COBIT 2019 framework is designed to help organizations manage and mitigate the risks associated with their IT processes and operations. It includes a comprehensive set of guidelines and standards that are intended to help organizations identify, analyze, and respond to risks in a timely and effective manner. By managing business risk, an enterprise can ensure that their operations and processes are secure and compliant with relevant regulations and standards. Additionally, by proactively managing and mitigating risk, an enterprise can ensure that their growth is sustainable and that their processes are optimized for efficiency and cost effectiveness.
質問 # 57
Which of the following is IMPERATIVE to the successful implementation of IT governance?
- A. IT governance includes identification of business risk.
- B. IT governance is sponsored by executives.
- C. IT governance identifies benchmarking standards.
正解：B
質問 # 58
Which of the following roles should be involved when nominating key program roles to create the appropriate governance environment?
- A. IT management
- B. Board and executives
- C. Business management
- D. Human resources
正解：B
解説：
The key program roles are the roles that are responsible for leading, directing, managing, supporting, and executing the EGIT implementation program. The nomination of these roles is a critical step in creating the appropriate governance environment for the program. One of the roles that should be involved in this nomination process is the board and executives, who are the highest-level governance body and decision makers in an enterprise. The board and executives provide strategic direction, oversight, guidance, and approval for the EGIT implementation program. They also ensure that the program is aligned with the enterprise's vision, mission, values, strategy, goals, and objectives. The board and executives also appoint or endorse other key program roles such as the program sponsor, program manager, program steering committee, change champion network, etc.References: : COBIT 2019 Implementation Guide, page 37-38 : COBIT 2019 Framework: Governance and Management Objectives, page 19-20
質問 # 59
Which of the following is a PRIMARY objective of reviewing the effectiveness of a new IT governance system that has been operational for 6 months?
- A. Identifying further governance requirements
- B. Evaluating business performance reports
- C. Obtaining executive management support for IT governance
正解：A
解説：
Explanation
The primary objective of reviewing the effectiveness of a new IT governance system that has been operational for 6 months is to identify further governance requirements. An IT governance system is a set of components that provide direction, oversight, evaluation, monitoring, assurance, etc., for an enterprise's information and technology. The effectiveness of an IT governance system can be reviewed using different methods or tools, such as audits, assessments, surveys, feedbacks, etc. The primary objective of reviewing the effectiveness of a new IT governance system that has been operational for 6 months is to identify further governance requirements that may arise from changes in the internal or external environment, stakeholder needs, business objectives, etc.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Implementation Guide: Implementing an Information and Technology Governance Solution
質問 # 60
When tailoring COBIT 2019 to enterprise requirements, which of the following is the PRIMARY objective of preparing a risk profile?
- A. To identify areas of risk that cause technology disruption
- B. To identify areas of risk that require mitigation
- C. To identify areas of risk that impact business continuity
- D. To identify areas of risk that exceed risk appetite
正解：D
解説：
Explanation
The risk profile is a design factor that describes how an enterprise identifies, assesses, responds to, monitors, and reports on information and technology risks. The risk profile helps to determine the level of risk appetite and tolerance that an enterprise has for its information and technology activities, as well as the level of control and assurance that is required for its governance framework. When tailoring COBIT 2019 to enterprise requirements, the primary objective of preparing a risk profile is to identify areas of risk that exceed risk appetite. The risk appetite is the amount and type of risk that an enterprise is willing to accept in pursuit of its objectives. The risk appetite provides a basis for defining the risk criteria, thresholds, indicators, and responses that will be used in the risk profile process. By identifying areas of risk that exceed risk appetite, an enterprise can prioritize its governance objectives, processes, practices, roles, structures, and metrics according to the level of risk exposure and impact. This will also help to align the governance framework with the enterprise's strategy and objectives.References: : COBIT 2019 Design Guide: page 41-43 : COBIT 2019 Framework:
Introduction and Methodology: page 28-29
質問 # 61
Which of the following figures BEST illustrates the context of an enterprise governance of information and technology (EGIT) system?
- A.
- B.
- C.
- D.
正解：D
質問 # 62
Which of the following is an IT implementation method design factor that focuses on software building, deployment and operations?
- A. DevOps
- B. Traditional
- C. Agile
正解：A
解説：
Reference https://blog.firstreference.com/the-isaca-has-traded-in-cobit-5-for-cobit-2019-part-3-of-3/#.X3IHcR1RWQ4
質問 # 63
Which of the following is a KEY change enablement task that must be completed during the driver identification phase of an IT initiative?
- A. Establish urgency for the changes needed.
- B. Identify the business and governance drivers.
- C. Assign high-level roles and responsibilities.
- D. Define high-level improvement targets.
正解：B
解説：
According to ISACA COBIT 2019, the key change enablement task that must be completed during the driver identification phase of an IT initiative is to "Identify the business and governance drivers." This task is important because it helps to determine the motivations and reasons for change, which can then be used to inform the development of the initiative and ensure that it is aligned with the needs and goals of the enterprise. This information can also help to prioritize and scope the initiative and to develop a business case for the changes needed.
質問 # 64
Which of the following is the FINAL action before completing the design of an IT governance system?
- A. Resolving inherent priority conflicts
- B. Selecting an implementation method
- C. Determining a sourcing model
正解：B
質問 # 65
Who is responsible for the oversight of structures and mechanisms that drive enterprise governance of information and technology (EGIT)?
- A. External regulators
- B. The board
- C. Individual business units
正解：B
解説：
The responsibility for overseeing EGIT structures lies with the board, according to COBIT 2019. The board ensures that the enterprise's IT governance aligns with strategic objectives, monitors compliance, and oversees risk management. This aligns with the Evaluate, Direct, and Monitor (EDM) domain, which assigns the board the role of setting direction, making high-level decisions, and assessing IT governance effectiveness to align with overall enterprise strategy.
質問 # 66
Which of the following is MOST critical to ensuring the objective of managed availability and capacity?
- A. Future prediction of l&T resource requirements
- B. Allocation of budgets for business continuity
- C. Identification of single points of failure
正解：A
解説：
The most critical factor to ensuring the objective of managed availability and capacity is to predict future IT resource requirements based on current and projected business needs, service levels, and performance targets.
This factor enables the enterprise to plan, provision, and optimize IT resources in a timely and cost-effective manner, while ensuring that IT services are delivered with sufficient availability and capacity to meet business demands. The factor is based on the COBIT 2019 Design Guide2, page 77. References: 2: COBIT 2019 Design Guide | Digital | English
質問 # 67
COBIT defines stakeholder value creation as which of the following?
- A. Realization of benefits at an optimal resource cost while optimizing risk
- B. Realization of benefits at a reduced resource cost while mitigating risk
- C. Realization of benefits at a controlled resource cost while controlling risk
正解：A
解説：
COBIT defines stakeholder value creation as the realization of benefits at an optimal resource cost while optimizing risk. This is based on the principle of balance, which states that "governance of enterprise I&T should ensure that stakeholder needs, conditions and options are evaluated to determine balanced, agreed-on enterprise objectives to be achieved; setting direction through prioritization and decision making; and monitoring performance and compliance against agreed-on direction and objectives" . Value creation is not only about reducing costs or mitigating risks, but also about optimizing them in relation to the expected benefits.
質問 # 68
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ISACA COBIT-2019：COBIT 2019 Foundation試験に備えるために、候補者はISACAまたは他の認定プロバイダーが提供する研修コースを受講することができます。これらのコースは、COBIT 2019フレームワークの主要なコンセプトと原則をカバーし、COBIT 2019を使用したITガバナンスとマネジメントの実装と管理に対する実践的な経験を提供します。候補者は、学習ガイドや模擬試験を使用して、試験に備えることもできます。
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