リリースBCS BAP18更新された問題PDF
BAP18問題集と練習テスト（42試験問題)
BCS BAP18認定試験は、要件工学、ビジネスプロセスモデリング、ステークホルダー分析、および変更管理など、さまざまな分野のビジネスアナリストのスキルと知識を検証するよう設計されています。試験は、複数選択形式であり、ビジネス分析の特定の分野に焦点を当てた4つのセクションに分かれています。
BCS BAP18は、ビジネスアナリストに関わるプロフェッショナル向けの認定試験です。この試験は、ビジネスアナリストの実践的なスキルや技術、要件工学、ステークホルダーの関与やビジネスプロセスモデリングに関する知識やスキルを評価することを目的としています。BCS BAP18の認定は、ビジネスアナリストとしての卓越性の基準として、グローバルに認知されています。
質問 # 18
The following planning activity has been identified in a consensus BAM for a company that makes clothes:
'P4 - Define marketing strategy'
Which of the following is an enabling activity linked to this planning activity?
- A. Define sales targets
- B. Advertise clothes
- C. Sell clothes
- D. Monitor sales.
正解：B
質問 # 19
A company produces kitchens to order. Customers specify the design of the kitchen by using a computer-aided design tool, provided on the company's website. The tool allows customers to select products, such as cabinets and cookers, and place them into a floor plan of the kitchen that they have specified.
Once the customer confirms the design, an order is placed and the customer is given a planned installation date for the kitchen. The company orders the raw materials for the kitchen and the kitchen is built by its skilled carpenters The customer can track the progress of the build on the Internet. If the kitchen Is likely to be delivered later than originally promised, a control action is taken to bring it back on schedule A Business Activity Model (BAM) developed for the company has 'sell bespoke kitchens' as its doing activity.
Which of the following activities would be directly linked by a logical dependency arrow to or from this doing activity?
- A. Take control action
- B. Define carpentry skills
- C. Determine range of products.
- D. Track build
正解：D
解説：
Explanation
The activity directly linked by a logical dependency arrow to the doing activity of "sell bespoke kitchens" is
"Track build". Tracking the build is necessary in order to ensure that the kitchen is delivered on time and that any issues that arise during the build can be addressed quickly.
質問 # 20
Elizabenth is an external consultant who is helping a company streamline its process. She has not worked for this company before.
The managing director (MD) has explained that some of the line managers feel that this work is unnecessary, whilst others are concerned that their staff will be made redundant as a result of her recommendations. He is keen for Elizabeth to get an understanding Elizabeth with an of organization staff and for the involve line manager in formulating potential improvements. The MD has provided Elizabeth with an organizational chart, detailing the business areas she needs to investigate, as well as the names of the line managers involved.
To understand the concerns of operational staff and line managers, which pair of techniques SHOULD she use first?
- A. Observation and scenario analysis
- B. Interviews and rich pictures.
- C. Document analysis and mind maps.
- D. Business activity modeling and fishbone diagrams.
正解：B
質問 # 21
It services has commissioned a new desktop PC replacement project that has been funded and running for three months, with a fully-engaged sponsor and programme manager appointed.
The head of IT service has not involve beyond the initial project start-up interviews and has not been invited to any of the project meetings.
position on the power/interest grid does the head of IT services currently occupy?
- A. High power or influence but low interest
- B. Some power and influence and some interest
- C. Low power and influence but high interest.
- D. High power or influence and high interest
正解：D
解説：
Explanation
The head of IT services currently occupies a position of high power or influence but low interest on the power/interest grid. They have been involved in the initial project start-up interviews but have not been invited to any of the project meetings, indicating that they may not have a large amount of interest or involvement inthe project. However, because they are the head of IT services, they will still have a large amount of power and influence over the project.
質問 # 22
End users in one business area are unwilling to adopt a new finance management system (recently introduced by the innovation team), as they perceive that it is unnecessarily complicated and not useful. One of the end users in this business area has been very vocal and has been relying support from others since posting about it on the company's intranet homepage.
The introduction finance system was initially supported by senior managers, but now users in other business area are also beginning to question whether they adopt the tool and are raising the issue with their managers.
The sponsor fully supports the decision to go ahead with the now tool and has made il very cleat to senior managers that ho expects them to support this Initiative.
Which stakeholder management strategy SHOULD be taken with the senior managers?
- A. Constant active management
- B. Keep onside.
- C. Watch
- D. Keep informed
正解：A
解説：
Explanation
According to the BCS Practitioner Certificate in Business Analysis Practice 2018 Study Guide, a stakeholder management strategy of constant active management is recommended in this situation, as it involves both frequent communication with the stakeholders and monitoring of their reactions to the new finance system.
The sponsor's decision should be communicated to the senior managers and their reactions should be monitored to ensure that they are in line with the expected outcome. This strategy could involve setting up regular meetings to discuss the project and its progress, as well as providing support and guidance to the senior managers as they help to implement the new system in the other business areas.
質問 # 23
Bessant Co.manufactures and sells clothing. The company is every profitable and the IT director would like to invest some of these profits into improving the technical infrastructure of the company, which would help the organic growth of the company. However, the finance director would like to use the profits to acquire one of its competitors.
Shelly is the business analyst on this project and she recognises that the IT and finance director do not agree on the future direction of the business. Once prefers organic growth and the other, growth by acquisition.
What technique COULD Shelly use to improve her understating ot these two different perspectives?
- A. The power/ interest grid
- B. CATWOE.
- C. POPIT model.
- D. SWOT analysis
正解：B
解説：
Explanation
Shelly could use the CATWOE (Customers, Actors, Transformation, Weltanschauung, Owner, Environmental Constraints) model to improve her understanding of the two different perspectives. This model helps to identify and explore the perspective of each stakeholder involved in the project. It does this by looking at the customers, actors, transformation, worldview, owner, and environmental constraints of the project. By using this model, Shelly can gain a better understanding of the two perspectives and how they differ, which can help her to come up with a solution that better meets the needs of both stakeholders.
質問 # 24
Elizabenth is an external consultant who is helping a company streamline its process. She has not worked for this company before.
The managing director (MD) has explained that some of the line managers feel that this work is unnecessary, whilst others are concerned that their staff will be made redundant as a result of her recommendations. He is keen for Elizabeth to get an understanding Elizabeth with an of organization staff and for the involve line manager in formulating potential improvements. The MD has provided Elizabeth with an organizational chart, detailing the business areas she needs to investigate, as well as the names of the line managers involved.
To understand the concerns of operational staff and line managers, which pair of techniques SHOULD she use first?
- A. Observation and scenario analysis
- B. Interviews and rich pictures.
- C. Document analysis and mind maps.
- D. Business activity modeling and fishbone diagrams.
正解：B
解説：
Explanation
The best pair of techniques for Elizabeth to use first are Interviews and Rich Pictures. Interviews will allow her to gain an understanding of the staff's concerns and get insight into the organization's culture. Rich pictures will allow her to visually capture and map out the relationships between the various stakeholders in the organization. This will help her better understand the complexities of the organization and identify any potential areas of improvement.
質問 # 25
A Business Analyst is reviewing the stakeholder management strategy for a high profile I Human Resources (HR) protect.
Following an organizational restructure, Harvey's role has changed from Director of Operations to Director of HR and he has Inherited sponsorship of the project. Harvey was previously involved in the project, but had little interest because his focus was on the Operational Projects that he sponsored.
Which of the following sets of stakeholder management strategies represent appropriate approaches for Harvey; firstly for when the project started and secondly now that his role has changed?
- A. Keep on side; Constant active management
- B. Ignore; Constant active management
- C. Ignore; Keep informed.
- D. Keep watch; Constant active management
正解：A
解説：
Explanation
The appropriate sets of stakeholder management strategies for Harvey when the project started were "Keep On Side" and "Constant Active Management". Now that his role has changed, the strategies should be "Keep On Side" and "Keep Informed". Keeping on side means maintaining a positive relationship with all stakeholders and keeping them informed about the project's progress. Constant active management involves working to ensure that all stakeholders are properly engaged in the project, and that their needs and concerns are addressed. Keeping informed means regularly sharing project updates and progress with stakeholders, so that they understand the project's progress and can provide feedback if needed.
質問 # 26
BuildCo is small building company with the stall. The owner to reduce time spent on administration by simplifying the company's paperwork. This paperwork includes provides quotes and invoices, as well as managing orders and receipts for building materials.
Most of the paperwork is completed manually and copies are stored in filing cabinets. However, quotes and invoices are produced on a word processor and the stored on a computer, with printed copies also stored in the filing cabinets. The owner is not sure that all the current paperwork is necessary.
Which investigation technique would be MOST effective in establishing the need for item of paperwork?
- A. Questionnaire
- B. Workshop
- C. Interviews
- D. Document Analysis
正解：A
質問 # 27
A business case is being created for a new, automated auditing system that will improve the IT department's ability to record and monitor all the computing devices used across the organisation.
The sponsor of the project is keen to get a better idea of the financial implications of the project and has asked for the simplest calculation possible. This calculation should consider the tangible costs and tangible benefits of the project, as well as showing when it will have saved the department as much as it has cost.
Which of the following investment appraisal calculations has the sponsor asked for?
- A. Internal rate of return.
- B. Net present value.
- C. Payback calculation.
- D. Discounted cash flow.
正解：C
解説：
Explanation
The payback calculation is a simple investment appraisal calculation that looks at the time it takes to pay back the money invested in a project. It looks at the total cost of the project and compares it to the expected cash flow from the project. The payback period is calculated by dividing the total cost by the expected cash flow.
This calculation allows the sponsor to determine when the project will have saved the department as much as it has cost.
For example, if the total cost of the project is $100,000 and the expected cash flow from the project is $20,000 per year, then the payback period is 5 years. This means that after 5 years, the project will have saved the department as much as it has cost. Therefore, the payback calculation is the simplest calculation possible for the sponsor to get a better idea of the financial implications of the project.
質問 # 28
The following statements have been made about the consensus Business Activity Model a) Describes how a business process should operate.
b) Describes what a business system should be able to do.
c) A conceptual model.
d) Usually produced before requirements are defined.
e) Includes all stakeholders' perspectives
Which of the statements are TRUE?
- A. a., d and e.
- B. a, b and c.
- C. b, c and d
- D. b, c and e.
正解：C
解説：
Explanation
The consensus Business Activity Model (BAM) is a conceptual model that describes what a business system should be able to do, and it is usually produced before requirements are defined. It does not describe how a business process should operate, nor does it include all stakeholders' perspectives.
質問 # 29
A Business Analyst and a project Manager are producing a business case for an initiative, which aims to improve the cyber defense of a large financial services provider.
They met recently to review progress, and made the following notes for the next draft:
The benefits of cyber will be describes in quantitative terms, so we will need to describe these Qualitatively.
We need to make it clear that we have fully explored the solution market, and we have considered a range of approaches to meeting the objectives of this project.
The threat posed to the organization from cyber attack, and therefore the justification for the project, needs to be clearly articulated.
Which of the following sets of elements of a business case will cover ALL of these points?
- A. Recommendations, risk assessment, options considered
- B. Description of the current situation, impact assessment, risk assessment
- C. Impact assessment, analysis of costs and benefits, recommendations
- D. Description of the current situation. analysis of costs and benefits, options considered
正解：B
解説：
Explanation
The description of the current situation will explain the threat posed to the organization from cyber attack and the need for the project. The impact assessment will help to quantify the benefits of the cyber defense initiative, and the risk assessment will provide insight into the potential risks posed by not undertaking the project. Finally, the options considered section will help to demonstrate that the project team has thoroughly explored the solution market and has considered a range of approaches to meeting the project objectives.
質問 # 30
Bessant Co.manufactures and sells clothing. The company is every profitable and the IT director would like to invest some of these profits into improving the technical infrastructure of the company, which would help the organic growth of the company. However, the finance director would like to use the profits to acquire one of its competitors.
Shelly is the business analyst on this project and she recognises that the IT and finance director do not agree on the future direction of the business. Once prefers organic growth and the other, growth by acquisition.
What technique COULD Shelly use to improve her understating ot these two different perspectives?
- A. POPIT model.
- B. The power/ interest grid
- C. CATWOE.
- D. SWOT analysis
正解：A
質問 # 31
An airline has agreed that the following Key performance indicator (KPI) will help measure one of the airline's Critical Success Factors (CSFs) -customer service. The KPI is the percentage of customers rating our service as excellent in an independently administrator customer survey.
In the current year, the performance objective associated with KPI is 70%. The airline, therefore, aims for at least 70% of customers rating its service as excellent.
Which of the following activities in a Business Activity Model would establish whether the KPI and its associated performance objective is being achieved?
- A. Deliver customer service.
- B. Monitor customer satisfaction.
- C. Define customer satisfaction.
- D. Agree performance objective.
正解：A
質問 # 32
A division of a telecommunication company is reviewing its current product range. It has decided to reposition itself by narrowing its product scope to 'deliver consultancy service'. The activity is the primary doing activity doing on a business Activity Model (BAM) defined by theChief Executive Officer (CEO). A number of other activities have been identified, five of which are listed below:
Determine which customer to target for
a) Determine which customers to target for our focused service.
b) Track the progress of consultancy contracts placed by customers.
c) Define the skills sets of the consultants supplying our service.
d) Agree on a marketing campaign to make people aware of our new product focus e) Run monthly open days, showcasing our consultancy expertise.
Which of these would be categorized as planning activities on the CEO's BAM?
- A. a, b and e.
- B. a. c and d
- C. c. d and e
- D. b, c and e.
正解：D
解説：
Explanation
Planning activities are activities that are done to set the direction for future activities and to ensure that the organisation is well prepared for them. In this case, activities b, c and e are all planning activities as they involve deciding on the customer to target, defining the skillsets of consultants, and running open days to showcase expertise. These activities will all be necessary to ensure that the company delivers its consultancy services in the best possible way.
質問 # 33
Nastya is the CEO of a large technology firm, which develops new and innvolvative nanotechnology. Below is an email she has sent to her management team:
Dear Team,
Recent media coverage has revealed that our competitors have lower costs. It is important that we get back to our suppliers to see il they can secure a better component pnce for the next version of our NanoVac range Let's also consider the energy costs of our labs, I'm mindful that costs are rising due to investment in renewable power-1 want us to negotiate with our energy supplier to get a better deal.
I've also been reading reports on social responsibility and sustainability and I'd like a lull review of the biodegradability of the packaging of all our products- we don't want media attention for being a technology company that wastes natural resources.
Our employment regulations also need revisiting as there have been changes to pension rules and paternity/maternity rights for workers and I want us to be aware of these Finally, regarding the staff conference I want to launch a new staff development programme, which aims to identify and develop the rising stars in our business People development should be a key priority in our next annual plan.
Thanks. Nastya."
Which elements of PESTLE are identified in this email?
- A. Political, Legal. Economic
- B. Socio-Cultural. Technological. Economic
- C. Environmental, Political. Socio-Cultural.
- D. Economic, Environmental, Legal
正解：C
質問 # 34
Ajay works I the payroll department of his organization. Payslips for every employee are printed automatically at the each month. He is about to distribute the monthly for each employee when he receives a notification from senior management explaining that the wish to give everyone a 10% bonus, for exceptional performance in the least quarter. Ajay is pleased with the bonus, but annoyed that the needs to re-print the monthly payslips.
Which types of business events can be identified from this scenario?
- A. Internal and Time based.
- B. External and Internal
- C. Time based only
- D. External and Time based.
正解：A
質問 # 35
A Business Analyst is reviewing the stakeholder management strategy for a high profile I Human Resources (HR) protect.
Following an organizational restructure, Harvey's role has changed from Director of Operations to Director of HR and he has Inherited sponsorship of the project. Harvey was previously involved in the project, but had little interest because his focus was on the Operational Projects that he sponsored.
Which of the following sets of stakeholder management strategies represent appropriate approaches for Harvey; firstly for when the project started and secondly now that his role has changed?
- A. Keep on side; Constant active management
- B. Ignore; Keep informed.
- C. Keep watch; Constant active management
- D. Ignore; Constant active management
正解：D
質問 # 36
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BCS BAP18 認定試験は、ビジネスアナリストの役割、要件エンジニアリング、ビジネスプロセスモデリング、ステークホルダー分析、ビジネスケース開発など、様々なトピックをカバーしています。この試験では、SWOT分析、PESTLE分析、ビジネスルール分析などのビジネス分析に使用されるさまざまな技術やツールも扱われます。BCS BAP18 試験に合格することで、個人はビジネス分析のさまざまな分野でベストプラクティスや方法論を適用する能力を証明することができます。
BAP18試験問題集合格させるのは更新されたのは2023年年最新の認証済み試験問題：https://www.goshiken.com/BCS/BAP18-mondaishu.html