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無料100-140試験問題100-140実際のリアル試験問題
Cisco 100-140 認定試験の出題範囲:
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質問 # 237
A customer has the following issue:
I cannot access files from my external disk drive on my Windows 10 laptop. The disk drive is not listed in Windows Explorer. I can access the files just fine on my other laptop that has the same operating system and drivers installed.
You need to assist the customer in solving this problem.
For each action select Yes if it might solve the problem and No if it will not solve the problem.
Note: You will receive partial credit for each correct selection.
正解:
解説:

質問 # 238
A technician is scheduled to replace a broken LCD screen on a laptop. What is the most important safety procedure to follow before starting the repair?
- A. Test the broken screen one more time to ensure it is not functioning
- B. Work on a metal surface to keep the tools organized
- C. Start by cleaning the broken screen with a wet cloth
- D. Disconnect the laptop from any power source and remove the battery
正解:D
解説:
Disconnect the laptop from any power source and remove the battery To ensure personal safety, it is essential to disconnect the laptop from all power sources and remove the battery before starting any repair, especially on electrical components like an LCD screen. This prevents any electrical shock or short-circuiting during the repair.
Option A is incorrect because working on a metal surface could increase the risk of electrical conductivity and shock.
Option C is incorrect because using a wet cloth can lead to moisture entering the device, which is hazardous.
Option D is incorrect as testing the screen while connected to a power source can be dangerous and does not contribute to personal safety.
質問 # 239
What should an employee do if they receive an urgent call from someone claiming to be a senior executive who requests sensitive company information immediately?
- A. Verify the identity of the caller by calling them back through the official contact number
- B. Send the information via email to have a record of the interaction
- C. Ask the caller to verify their identity by providing personal information
- D. Provide the information as requested to comply with executive orders
正解:A
解説:
Correct Answer. B. Verify the identity of the caller by calling them back through the official contact number Verifying the identity of the caller using an official and trusted contact method is essential to prevent falling victim to an impersonation attempt.
Option A is incorrect because providing sensitive information without verification exposes the company to risks Option C is incorrect because sending sensitive information via email does not verify the identity of the caller and could lead to data breaches Option D is incorrect because asking the caller for personal information may not be secure, and attackers could be prepared with convincing answers
質問 # 240
What should an employee do first if they receive an email that seems to be spam but contains links that appear relevant to their work?
- A. Delete the email immediately to prevent security risks
- B. Forward the email to colleagues to ask if they received similar messages
- C. Click on the links to verify their relevance
- D. Report the email to the IT security team for verification
正解:D
解説:
Correct Answer. C. Report the email to the IT security team for verification Reporting suspicious emails to the IT security team allows for proper investigation and ensures that any action taken is safe and informed, particularly when the content seems relevant but potentially risky.
Option A is incorrect because clicking on links in suspicious emails can lead to security breaches or malware infections Option B is incorrect because immediate deletion prevents further analysis and might remove potentially useful information without a thorough check Option D is incorrect because forwarding potentially harmful emails could increase the risk of spreading malware or phishing attempts
質問 # 241
Which two of the following are supported operating systems for Remote Desktop client connections? (Choose two.) Note: You will receive partial credit for each correct selection.
- A. Windows 10 Home
- B. Windows 11 Pro
- C. Windows 10 Enterprise
- D. Windows 11 Home
正解:B、C
解説:
Windows 11 Pro and Windows 10 Enterprise include the Remote Desktop Host feature and fully support incoming Remote Desktop client connections.
The Home editions (Windows 11 Home and Windows 10 Home) can initiate Remote Desktop sessions as clients but cannot act as a host to accept incoming connections.
質問 # 242
Match each Windows tool from the list on the left to its appropriate usage scenario on the right.
Note: You will receive partial credit for each correct selection.
正解:
解説:

質問 # 243
After updating their browser, a MacOS user notices that some websites do not display correctly.
What should they do to correct this?
- A. Switch to a different browser
- B. Change the browser's security settings
- C. Contact the website's support team
- D. Clear the browser cache to remove outdated files
正解:D
解説:
Correct Answer. B. Clear the browser cache to remove outdated files Clearing the browser cache following an update can help resolve display issues by ensuring that the browser loads the most current versions of web pages instead of relying on outdated cached versions.
Option A is incorrect as security settings typically do not affect how web pages are displayed post-update Option C is incorrect as switching browsers does not solve the underlying issue with the current browser's cached data Option D is incorrect because the issue is likely related to local cache problems, not the website itself
質問 # 244
During an office renovation, a technician must reroute some network cables that will run alongside power lines.
To ensure data integrity, which characteristic of the cables is most important?
- A. Cable flexibility
- B. Cable length
- C. Cable color
- D. Shielding type
正解:D
解説:
Correct Answer. C. Shielding type When running network cables alongside power lines, it is crucial to use cables with adequate shielding, such as STP cables, to protect against EMI from the power lines. Shielding helps prevent data loss and errors by blocking unwanted interference.
Option A is incorrect because while cable length can impact signal strength, shielding is more crucial for protecting against interference when cables are near power lines.
Option B is incorrect because the color of the cable has no effect on its performance or ability to resist interference.
Option D is incorrect because although cable flexibility may be important for the physical routing of cables, it does not affect the cable's ability to resist electromagnetic interference.
質問 # 245
Anna reports that she can no longer access the quarterly financial reports on the company server, even though her colleagues can.
What should you check first to troubleshoot her access issue?
- A. Ask Anna to restart her computer
- B. Update Anna's antivirus software
- C. Check if Anna's account is locked out
- D. Verify Anna's permissions on the folder containing the financial reports
正解:D
解説:
Correct Answer. B. Verify Anna's permissions on the folder containing the financial reports Since Anna's issue is specific to accessing a particular resource that others can access, the first step is to check her permissions for that folder. This will determine if there has been any change affecting her access.
Option A is incorrect because an account lockout would prevent her from logging into the system entirely, not just accessing specific files.
Option C is incorrect as restarting the computer would not affect her permissions on the server.
Option D is incorrect because antivirus software updates would not impact her permissions to access specific network resources.
質問 # 246
A user's workstation is located far from the company's router, and they need a long Ethernet cable to connect via RJ-45.
What is an essential consideration the IT support technician should advise about using long Ethernet cables?
- A. Selecting a cable with multiple RJ-45 connectors for additional connections
- B. Ensuring the cable is not longer than 100 meters to avoid signal degradation
- C. Choosing a brightly colored cable for visibility
- D. Using a cable that exceeds 100 meters in length
正解:B
解説:
Correct Answer. C. Ensuring the cable is not longer than 100 meters to avoid signal degradation Ethernet standards typically recommend a maximum cable length of 100 meters for unshielded twisted pair (UTP) cabling to prevent signal degradation and loss. Using a cable that exceeds this length can result in reduced performance and connection issues.
Option A is incorrect because while cable color can help with organization and safety, it does not impact the functionality regarding signal quality.
Option B is incorrect because using a cable that exceeds 100 meters is against standard recommendations for maintaining optimal Ethernet performance.
Option D is incorrect because an Ethernet cable with multiple RJ-45 connectors isn't standard and doesn't address the issue of signal degradation due to excessive length.
質問 # 247
A professional video editor needs to select a GPU that will optimize rendering times and support multiple high-resolution video streams.
What key GPU feature should they look for?
- A. HDMI compatibility
- B. Scalable link interface (SLI) support
- C. High memory bandwidth
- D. Enhanced thermal design
正解:C
解説:
Correct Answer. B. High memory bandwidth For video editing, particularly at high resolutions and with multiple video streams, high memory bandwidth is essential. This allows the GPU to handle large amounts of data quickly and efficiently, reducing rendering times and improving playback smoothness.
Option A is incorrect because while thermal design helps maintain GPU performance by reducing heat, it does not directly impact the speed and efficiency of video processing.
Option C is incorrect because SLI support, which allows multiple GPUs to work together, is less relevant unless the setup specifically includes multiple GPUs.
Option D is incorrect because HDMI compatibility affects output options but does not impact rendering performance or the ability to handle high-resolution streams.
質問 # 248
A user's mobile app is not synchronizing data between their phone and tablet. What should they check first to troubleshoot this issue?
- A. Replace the router to improve network connectivity
- B. Increase the data limit on the mobile plan
- C. Reinstall the app on both devices
- D. Ensure both devices are logged into the same account within the app
正解:D
解説:
Correct Answer. A. Ensure both devices are logged into the same account within the app For apps that sync data across devices, it is crucial that all devices are logged into the same account.
This common oversight can prevent synchronization.
Option B is incorrect as replacing the router is an unnecessary step unless there is a confirmed network issue affecting all devices.
Option C is incorrect because data synchronization issues within an app typically are not related to mobile data limits.
Option D is incorrect as reinstalling the app should only be considered if simpler, less disruptive checks do not resolve the issue.
質問 # 249
A user is experiencing performance issues and suspects that their computer might be overheating. What section of the Windows System Information tool should the IT support technician advise the user to check to view the system's thermal status?
- A. Components > Cooling
- B. Hardware Resources > I/O
- C. Components > Infrared
- D. System Summary
正解:A
解説:
Correct Answer. C. Components > Cooling The "Components > Cooling" section of the Windows System Information tool is designed to provide information related to the cooling systems of the computer, such as fan statuses and thermal conditions, which can help in diagnosing overheating issues.
Option A is incorrect because System Summary does not provide specific details about the thermal or cooling status of the system.
Option B is incorrect because Components > Infrared relates to infrared device information, not cooling or thermal management.
Option D is incorrect because Hardware Resources > I/O deals with input/output settings and does not cover thermal management or cooling system statuses.
質問 # 250
An individual approaches you in the office lobby, dressed in a technician uniform, and claims they need access to your department's server room to perform routine maintenance. The individual does not have an accompanying employee badge.
What should you do?
- A. Allow the technician to enter the server room since they appear to have legitimate business
- B. Deny access and refer them to your manager or security for verification
- C. Escort the technician to the server room to monitor their activities
- D. Ask the technician for their name and then leave them to proceed on their own
正解:B
解説:
Correct Answer. C. Deny access and refer them to your manager or security for verification Denying access until the individual's identity and purpose are confirmed by authorized personnel ensures the security of sensitive areas and information.
Option A is incorrect. Allowing access based on appearance alone can lead to security breaches.
Option B is incorrect. Escorting without verification still risks unauthorized access.
Option D is incorrect. Leaving the technician unverified compromises security and does not ensure that they are authorized to be there.
質問 # 251
After clearing a paper jam from a laser printer, the error persists. What is the likely cause, and what action should the technician take?
- A. Conduct a full printer calibration
- B. Check for residual small paper pieces in the printer
- C. Increase the humidity in the printer environment
- D. Adjust the printer's network settings
正解:B
解説:
Correct Answer. A. Check for residual small paper pieces in the printer Small pieces of paper left in the printer after a jam can continue to trigger the paper jam sensor. A thorough inspection to remove all debris is necessary.
Option B is incorrect. Calibration is not typically required after clearing a jam unless it involves print quality issues.
Option C is incorrect. Humidity affects paper quality and feed, but it is not relevant to clearing a jam error.
Option D is incorrect. Network settings impact connectivity and have no relation to mechanical paper jams.
質問 # 252
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